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Customer Service Representative

vor 2 Monaten


Würzburg, Bayern, Deutschland Ikea Vollzeit

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive shopping experience.

Key Responsibilities

  • Provide excellent customer service and support to customers in a fast-paced retail environment
  • Assist customers with their shopping queries and resolve any issues in a timely and professional manner
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
  • Develop and maintain a thorough knowledge of our products and services to provide accurate information to customers
  • Contribute to the development of sales strategies and initiatives to drive business growth

Requirements

  • Previous experience in a sales or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities
  • Basic knowledge of English

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and growth within the company
  • A dynamic and supportive work environment
  • Discounts on IKEA products and services

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application online.