Field Service Technician

vor 1 Monat


Nürnberg, Bayern, Deutschland Lexmark Vollzeit
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at Lexmark. As a key member of our Service Delivery team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our equipment.

Key Responsibilities
  • Install, repair, remove, relocate, and modify equipment to meet customer needs and team targets.
  • Perform preventative maintenance schedules to prevent future equipment failures.
  • Communicate effectively with team members, hardware specialists, and control tower members to ensure seamless service delivery.
  • Evaluate and escalate non-service problems to the correct department in a timely manner.
  • Complete customer complaint procedures and ensure customer satisfaction.
Requirements
  • Advanced working proficiency in English and German.
  • Strong skills in MS Office, specifically Excel.

This is an exciting opportunity for a motivated and detail-oriented individual to join our team and contribute to our success. If you are a team player with a passion for delivering exceptional service, we encourage you to apply.



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