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Retail Store Manager
vor 2 Monaten
Valora Group is seeking a dedicated and experienced Filialleiter*in (ServiceStore DB) to lead our store in Hamburg.
As the Branch Leader, you will play a vital role in driving the success of our retail operations. You will be responsible for managing all aspects of the store, ensuring exceptional customer service, and achieving financial targets.
Your Responsibilities:- Financial Performance: Oversee store finances, monitor key performance indicators (KPIs), and implement strategies to maximize profitability.
- Operational Excellence: Maintain a high standard of quality, hygiene, and visual merchandising throughout the store. Ensure compliance with all legal and operational regulations.
- Inventory Management: Effectively manage the flow of goods within the store, ensuring optimal stock levels and minimizing waste.
- Team Leadership: Recruit, train, motivate, and develop a high-performing team of retail associates. Foster a positive and collaborative work environment.
- Customer Focus: Deliver exceptional customer service, exceeding expectations and building lasting relationships with our valued clientele.
- A commercial education in retail or a related field.
- Proven experience leading and managing teams in a retail setting.
- Exceptional communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- A results-oriented approach, with a commitment to achieving targets and exceeding expectations.
- Fluency in German is essential.
If you are a passionate and driven individual who thrives in a fast-paced environment, we encourage you to apply. Join our team and make a real difference