Business Development Officer

vor 2 Wochen


Saarbrücken, Saarland, Deutschland ODDO BHF Vollzeit

About the Role

As a Business Relationship Officer at ODDO BHF Group, you will be part of the Information Systems Department and report directly to the Head of Business Services.

Main Responsibilities

  • Ensure exceptional customer satisfaction for Business and maintain it at all times.
  • Collaborate closely with Business to deliver products in the best possible way.
  • Oversee the Quality of Service on applications used by our Business, primarily in Private Wealth Management and Independent Financial Advisors.
  • Manage all necessary communications and crisis meetings on incidents.
  • Provide Key Performance Indicators (KPIs) on product stability.
  • Act as a facilitator between stakeholders, including Business, IT, and external providers.

About the Team

You will join a young and dynamic team present in France and Germany, working in an innovative technical context within a team passionate about new technologies and digital environments.

Skills You Will Develop

  • Acquire skills and knowledge in business relationship management.
  • Gain insight into the banking and life-insurance environment.

Requirements

  • You have a first experience in project management.
  • You are rigorous, dynamic, organized, autonomous, reactive, adaptable, solution-oriented, and tenacious.
  • You have excellent interpersonal skills, a great sense of service, and enjoy working in a team.
  • You are familiar with the JIRA tool and Microsoft Office (Access, Excel, VBA).
  • You are fluent in German and English, with French being a plus.


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