Business Development Officer
vor 2 Wochen
About the Role
As a Business Relationship Officer at ODDO BHF Group, you will be part of the Information Systems Department and report directly to the Head of Business Services.
Main Responsibilities
- Ensure exceptional customer satisfaction for Business and maintain it at all times.
- Collaborate closely with Business to deliver products in the best possible way.
- Oversee the Quality of Service on applications used by our Business, primarily in Private Wealth Management and Independent Financial Advisors.
- Manage all necessary communications and crisis meetings on incidents.
- Provide Key Performance Indicators (KPIs) on product stability.
- Act as a facilitator between stakeholders, including Business, IT, and external providers.
About the Team
You will join a young and dynamic team present in France and Germany, working in an innovative technical context within a team passionate about new technologies and digital environments.
Skills You Will Develop
- Acquire skills and knowledge in business relationship management.
- Gain insight into the banking and life-insurance environment.
Requirements
- You have a first experience in project management.
- You are rigorous, dynamic, organized, autonomous, reactive, adaptable, solution-oriented, and tenacious.
- You have excellent interpersonal skills, a great sense of service, and enjoy working in a team.
- You are familiar with the JIRA tool and Microsoft Office (Access, Excel, VBA).
- You are fluent in German and English, with French being a plus.
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