Desktop Support Specialist
vor 4 Wochen
Job Description:
At Dabster, we are seeking a skilled Desktop Support Specialist to provide first-level support for Microsoft Intune and Windows Autopilot-related issues.
Key Responsibilities:
• Provide first-level support for Microsoft Intune and Windows Autopilot-related issues.
• Assist end-users with device enrolment, application deployment, and configuration in Microsoft Intune.
• Troubleshoot and resolve basic Intune-related problems, including connectivity issues and device compliance.
• Collaborate with other IT support teams to escalate and resolve more complex issues.
• Maintain accurate records of support activities and resolutions in a ServiceNow.
• Keep up-to-date with Microsoft Intune features, updates, and best practices.
• Proficient in Windows operating systems.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to work collaboratively in a team environment.
Requirements:
• Proficient in Windows operating systems.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to work collaboratively in a team environment.
Relevant certifications (Microsoft Certified: Modern Desktop Administrator Associate) are a plus.
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