Business Operations Specialist
vor 3 Wochen
Wells Fargo is seeking a seasoned professional in business operations to join our team in Frankfurt. As a Business Operations Specialist, you will play a pivotal role in identifying process improvements, providing strategic recommendations, and overseeing support functions.
Key Responsibilities:- Participate in various business operations to ensure success in meeting business goals and objectives.
- Identify opportunities for process improvement by conducting root cause testing of compliance and business metrics.
- Utilize independent judgment to guide moderate risk deliverables.
- Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business.
- Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business.
- Collaborate and consult with leaders and executive management.
- Provide work direction to less experienced Strategy and Execution staff.
- Facilitate local corporate governance requirements.
- ICA management for outsourced services including oversight of the regulatory reporting process via shared services. Branch point of contact for key outsourced services providers.
- Represent the Branch in internal working groups and project committees as required (support or facilitate specific business or support function projects on behalf of the Branch, including BCP).
- Coordinate and manage third-party and internal service level agreements (e.g. act as the Relationship and Engagement Manager for all third-party service provider relationships owned by WFBI FB, review outsourcing relationships, ensure that all risk assessment requirements are met, source IRS tax documentation from vendors, arrange execution of ICAs).
- Work collaboratively with relevant support groups for the smooth running of the Branch.
- Review policies and draft other working documents as needed by the German Branch.
- Working closely with the Finance function to oversee the running costs of the Branch and lead cost efficiency and operating model initiatives.
- Experience in Business Execution, Implementation, or Strategic Planning, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Degree or equivalent level education in business/accounting/legal or related field.
- Excellent German and English skills (verbal and written).
- Proven experience of working both at a functional level with lines of business and also of communicating effectively with both internal and external stakeholders.
- Strong interpersonal skills.
- Significant experience in presenting analysis, findings, and/or project information to a range of international stakeholders in a clear and succinct way.
- Ability to analyze specifications of both detailed and summary-level data. Strong attention to detail.
- Ability to understand team dynamics and use interpersonal style to achieve the project goals.
- Ability to build and leverage a strong personal network within Wells Fargo.
- Highly competent with MS Office, especially Word, Excel, and PowerPoint.
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