Aktuelle Jobs im Zusammenhang mit Customer Success - Munich, Bayern - Moovster
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Customer Success Manager
vor 1 Monat
Munich, Bayern, Deutschland MongoDB VollzeitAbout the RoleMongoDB is seeking a highly motivated and experienced Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for establishing and maintaining strong relationships with our customers, ensuring their success with our products and services.Key ResponsibilitiesBuild and maintain...
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Customer Success Manager
vor 4 Wochen
Munich, Bayern, Deutschland MongoDB VollzeitMongoDB is seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for establishing and maintaining strong relationships with our customers, understanding their business needs, and providing strategic guidance to help them achieve their goals.The ideal candidate will have a...
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Customer Success Manager
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Munich, Bayern, Deutschland ThunderSoft Europe VollzeitJob OverviewThe Customer Success Manager at ThunderSoft Europe plays a pivotal role in ensuring the success, satisfaction, and growth of our client portfolio, particularly in the IT outsourcing space. This role requires expertise in managing client relationships, delivering high-value solutions, and leveraging sales skills to expand our business. The CSM...
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Customer Success Consultant
vor 4 Wochen
Munich, Bayern, Deutschland SOFICO VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Consultant to join our team at Sofico. As a Customer Success Consultant, you will be responsible for delivering solutions to our customers and ensuring their success with our ERP software.Key ResponsibilitiesProvide exceptional customer service and support to our customers.Work closely with our...
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Customer Success Transformation Lead
vor 4 Wochen
Munich, Bayern, Deutschland Carly VollzeitCustomer Success Transformation LeadAt Carly, we're on a mission to revolutionize car repair and maintenance for millions of car enthusiasts worldwide. As our Customer Success Transformation Lead, you'll play a pivotal role in driving this transformation by leading a dynamic team to deliver exceptional customer experiences.Key Responsibilities:Collaborate...
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Customer Success Transformation Lead
vor 4 Wochen
Munich, Bayern, Deutschland Carly VollzeitAs a key member of the Carly team, you will play a pivotal role in driving customer satisfaction and success. Leveraging data-driven insights, you will optimize customer support processes, streamline workflows, and champion a culture of continuous improvement. Your expertise will set new benchmarks in customer success excellence and the Carly customer...
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Customer Success Professional
vor 3 Wochen
Munich, Bayern, Deutschland Secfix VollzeitAbout the RoleWe are seeking a highly motivated Customer Success Manager to join our team at Secfix. As a Customer Success Manager, you will be responsible for managing the customer lifecycle from day 1 through renewal, ensuring that our customers receive the highest level of service and support.Key Responsibilities:Drive customer adoption and ensure...
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Customer Success Manager
vor 4 Wochen
Munich, Bayern, Deutschland Straumann Group VollzeitCustomer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Straumann Group. As a key member of our Customer Success team, you will be responsible for identifying and acquiring new customers in the orthodontic sales space.Your Key ResponsibilitiesActive identification and telephone acquisition of new...
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Customer Success Manager
vor 1 Monat
Munich, Bayern, Deutschland Secfix VollzeitAbout SecfixSecfix is a pioneering company that automates security compliance for Small and Medium-sized Businesses (SMBs) in Europe. Our platform integrates with a company's tech stack, extracts the necessary data for compliance, and creates a checklist to become and remain compliant.Job DescriptionWe are seeking a highly motivated Customer Success Manager...
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Customer Success Associate
vor 4 Wochen
Munich, Bayern, Deutschland LeanIX VollzeitUnlock Your Potential in Customer SuccessAt LeanIX, we're seeking a highly motivated Customer Success Associate to join our team. As a key member of our Customer Success organization, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and maintain strong relationships with our...
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Werkstudent Customer Success
vor 1 Monat
Munich, Bayern, Deutschland Crafthunt GmbH VollzeitBeschreibungWir suchen einen engagierten Werkstudenten (m/w/d) mit einem Background in Bauwesen / Architektur für unser Customer bzw. Candidate Success Team.AufgabenIdentifizierung von Kundenbedürfnissen und Lösung von ProblemenKundenbetreuung sowie Beantwortung von Kundenanfragen per E-Mail und TelefonSelbständige Unterstützung des Teams bei der...
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Customer Success Manager
vor 4 Wochen
Munich, Bayern, Deutschland IntegrityNext VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at IntegrityNext. As a Customer Success Manager, you will play a crucial role in guiding our customers to success by driving product adoption and ensuring they maximize the value of our services.Key ResponsibilitiesYou will introduce our customers to the...
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Customer Success Professional
vor 4 Wochen
Munich, Bayern, Deutschland MotorK VollzeitCustomer Success Specialist Role OverviewMotorK, a leading sales and marketing technology company in Europe, is seeking a talented Customer Success Specialist to join our dynamic German team. As a key member of our Sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and identifying opportunities for...
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Customer Success Consultant
vor 3 Wochen
Munich, Bayern, Deutschland SOFICO VollzeitAbout the RoleWe are seeking a skilled and experienced Customer Success Consultant to join our team at Sofico. As a key member of our multidisciplinary unit, you will play a vital role in delivering solutions to our customers and ensuring their ongoing success.Key Responsibilities:Act as the primary point of contact for customers regarding questions and...
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Strategic Customer Success Lead
vor 4 Wochen
Munich, Bayern, Deutschland DataGuard VollzeitResponsibilitiesAs a key member of our team, you will be responsible for ensuring the success of our corporate clients. This involves understanding their needs, developing comprehensive account plans, and providing strategic advice to align their objectives with our products and services.Key Responsibilities:Understand customer needs: Gather insights into...
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Customer Success Manager
vor 1 Monat
Munich, Bayern, Deutschland Moovster VollzeitAbout MoovsterWe're a passionate team at Moovster, driven by a vision for sustainable cities and a better quality of life for all. Our mission is to create a new mobility experience that supports a lifestyle of reduced CO2 emissions and improved air quality.Job DescriptionWe're seeking a highly organized and efficient Customer Success & Operations Manager to...
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Senior Customer Success Manager
vor 4 Wochen
Munich, Bayern, Deutschland Flowers-Software GmbH VollzeitDeine RolleBei Flowers-Software GmbH suchst du eine Herausforderung, die deine Fähigkeiten und dein Engagement in der Kundenbindung unter Beweis stellt. Als Senior Customer Success Manager bist du ein wichtiger Teil unseres Revenue-Teams und trägst maßgeblich zum Erfolg unserer Kunden und unserem Unternehmen bei. Deine Aufgabe besteht darin, langfristige...
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Customer Success Strategist
vor 4 Wochen
Munich, Bayern, Deutschland Predium VollzeitYour RoleWe are seeking a highly motivated Customer Success Strategist to join our team at Predium. As a key member of our Customer Success department, you will be responsible for driving long-term satisfaction and retention of our customers.Your Key ResponsibilitiesCustomer Relationship Management: Develop and maintain strong relationships with our...
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Customer Success Manager
vor 1 Monat
Munich, Bayern, Deutschland Predium VollzeitYour MissionAs a seasoned Customer Success Manager, you will be instrumental in crafting exceptional customer experiences that drive long-term satisfaction and retention. Collaborating closely with our Product and Sales teams, you will develop and implement scalable solutions that meet the evolving needs of our customers.Your ResponsibilitiesYou will...
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Customer Success Associate/Manager Mid-Market
vor 4 Wochen
Munich, Bayern, Deutschland LeanIX VollzeitUnlock Your Potential in Customer SuccessAt LeanIX, we're seeking a highly motivated and experienced Customer Success Associate/Manager to join our mid-market team. As a key member of our customer-facing team, you'll be responsible for building and strengthening relationships with our customers, driving product adoption, and ensuring value addition.Key...
Customer Success
vor 1 Monat
About the Role
We are seeking a highly organized and efficient Customer Success & Operations Manager to join our team at Moovster. As a key member of our team, you will be responsible for driving our customer success experience and ensuring our customers receive the best possible service.
Key Responsibilities
- Consult with customers via our help center and provide support via phone as needed
- Support customers throughout the entire process of our services
- Communicate with partners to provide exceptional customer service and resolve customer challenges
- Act as the voice of the customer and transfer customer requirements and potential issues to the product team to improve the Moovster product
- Contribute to finding ways to continuously improve our customer satisfaction score
- Set up, run, maintain, and improve our daily, weekly, and monthly operations
- Maintain a full overview of ongoing operational topics concerning our products and services
- Ensure high data quality requirements are met by supervising automated processes and proposing improvements
- Participate in internal product testing and ensure the content of our products remains fresh and engaging
- Set up and edit new and existing customers on our platform
- Improve internal documentation regarding operations and customer support processes, and invent new processes as new products and features are introduced
Requirements
- Fluent in German (both written and spoken)
- Fluent in English (both written and spoken)
- Highly organized with the ability to maintain an overview of large amounts of data
- Willing to take ownership and proactive responsibility of topics, and never satisfied with low-quality outcomes
- Analytical thinker and problem-solver who embraces both simple and complex challenges
- Proficiency in Excel is a must
- Experience with searching in databases and writing simple SQL is a plus
- Full-time, starting as soon as possible
About Us
We are a highly motivated multicultural team with a passion for technology, mobility, and a modern, sustainable lifestyle. We value work-life balance and offer a flexible work environment. Our team is committed to creating an outstanding customer experience, and we are excited to have you join us.
