About the Role:

We are seeking a highly motivated and organized Service Assistant (m/w/d) to join our team at Alphartis SE. As a key member of our Service Team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

• Act as the primary point of contact for our customers, responding to their inquiries and resolving any issues in a timely and professional manner.
• Coordinate and schedule service appointments and work orders, ensuring seamless communication with our clients and internal teams.
• Manage the front desk and reception area, handling customer calls, emails, and in-person visits.
• Support the Service Team in various administrative and operational tasks, such as data entry, reporting, and inventory management.

Requirements:

• Completed vocational training or equivalent experience in a related field.
• Previous experience in customer-facing roles, preferably in a service-oriented environment.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
• Strong organizational and time management skills, with attention to detail and ability to multitask.

What We Offer:

• A dynamic and supportive work environment, with opportunities for growth and professional development.
• A competitive salary and benefits package, including a performance-based bonus scheme.
• Access to corporate benefits and employee discounts, as well as opportunities for further education and training.
• A comprehensive health and wellness program, including on-site fitness classes and mental health support.