Sales Support Specialist
Vor 7 Tagen
We are seeking a highly organized and detail-oriented individual to support our Telesales team in various administrative tasks.
Key Responsibilities- Coordinate and manage office staff and telesales agents
- Support Telesales team managers with organizational tasks
- Act as the primary point of contact for telesales agents in administrative matters
- Process and follow up on applications from interested parties
- Optimize workflows and improve efficiency
- Provide guidance on commercial and bank information
- Assist with the procurement of SEPA mandates and collateral
- Process clarification cases and customer inquiries
- Conduct CRM research, point system, and duplicate checks
- Ensure the processing of leads, lead submissions, and preliminary inquiries
- Support sales management in creating statistics
- Ensure compliance with guidelines and report to superiors
- Support DKV FLEET VIEW with tasks such as box ordering, contract confirmations, and ticket creation
- Qualified commercial training
- High affinity for sales and initial experience in sales
- Service-oriented and willing to provide service
- Open and positive communication behavior
- Excellent knowledge of MS Office products
- Good knowledge of English
- Good understanding of numbers and abstraction skills
- Ability to work in a team and demonstrate initiative and commitment
We are a team player and believe that we are only successful together. We offer a diverse and inclusive work environment, comprehensive company health management, and flexible working hours. We are committed to work-life balance and support our employees in their development. We are a certified employer and regularly receive awards from independent institutes.
We are a leading provider of sustainable products and services in our industry and are committed to reducing the carbon intensity of our fleet by 30% by 2030 compared to 2019. We offer a modern learning environment and opportunities for professional growth.
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