Claims Specialist
vor 3 Wochen
We are seeking a highly skilled Claims Manager to join our team at Poly-clip System GmbH & Co. KG. As a Claims Manager, you will be responsible for managing and resolving customer complaints in a timely and professional manner.
Key Responsibilities- Analyze and resolve customer complaints in a fair and efficient manner
- Develop and implement processes to improve customer satisfaction and reduce complaints
- Collaborate with internal teams to identify and resolve root causes of complaints
- Communicate with customers to provide updates and resolutions to their complaints
- Monitor and report on complaint trends and resolutions
- Bachelor's degree in a related field, such as engineering or quality management
- Minimum 3 years of experience in claims management or customer service
- Excellent communication and analytical skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Fluent German and English language skills
- A dynamic and innovative work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A chance to work with a leading company in the industry
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Claims Manager looking for a new challenge, please submit your application.
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