Housekeeping Operations Coordinator

vor 4 Wochen

Berlin, Berlin, Deutschland Accor Vollzeit

Role Overview

We are seeking an experienced and motivated Housekeeping Supervisor to oversee the cleanliness and presentation of our hotel. The ideal candidate will have a keen eye for detail and the ability to lead and inspire a team to maintain the highest standards of hygiene and presentation.

Key Responsibilities

  • Supervise and coordinate daily housekeeping operations, ensuring all rooms and public areas meet our high standards of cleanliness and presentation.
  • Train, motivate, and mentor housekeeping staff, fostering a positive and productive work environment.
  • Conduct regular inspections of guest rooms and public areas to ensure adherence to cleanliness and maintenance standards.
  • Manage inventory of cleaning supplies and linens, placing orders as necessary to ensure adequate stock levels.
  • Address guest requests and complaints promptly and effectively, ensuring guest satisfaction.
  • Assist in the development and implementation of housekeeping policies and procedures.
  • Collaborate with other departments to ensure smooth and efficient hotel operations.
  • Maintain accurate records of housekeeping activities, including cleaning schedules, maintenance issues, and staff performance.

Requirements

  • Previous experience in a housekeeping supervisory role, preferably in a hotel environment.
  • Strong leadership and team management skills.
  • Excellent attention to detail and a commitment to high standards of cleanliness.
  • Effective communication and interpersonal skills.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Knowledge of housekeeping best practices and industry standards.
  • Proficiency in using housekeeping management software is a plus.

What We Offer

  • A competitive package, plenty of opportunity for development and rewards for going the extra mile and living our values.
  • The chance to work in a dynamic and creative environment that is both rewarding and challenging.
  • Great discounts across the entire Ennismore family.
  • Lots of opportunity to progress and switch it up as part of a global family of brands.

Company Description

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. We want to be more than just a place to stay - we want to be a part of the community, a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

Our Culture

We are a company that values creativity, innovation, and teamwork. We believe in providing a great experience for our guests, and we're looking for someone who shares our passion and values.

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