Sales and Support Specialist

vor 4 Wochen


Gladbeck, Nordrhein-Westfalen, Deutschland KiKxxl GmbH Vollzeit

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and support to our Mobilfunk-Bestandskunden.

Key Responsibilities

  • Conduct consultative and informative sales conversations with our Mobilfunk-Bestandskunden, analyzing customer needs and providing recommendations on suitable products and services.
  • Develop and maintain strong relationships with customers, ensuring their needs are met and exceeded.
  • Work collaboratively with internal teams to resolve customer issues and provide seamless support.
  • Stay up-to-date with product knowledge and industry trends to provide expert advice to customers.

About You

  • You have excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • You are a team player, with a positive attitude and a passion for delivering exceptional customer service.
  • You are proficient in using technology to manage customer interactions and data.
  • You are flexible and adaptable, with the ability to work in a fast-paced environment.

What We Offer

  • A competitive salary and bonus structure, with opportunities for career growth and development.
  • A comprehensive training program to ensure you have the skills and knowledge needed to succeed in this role.
  • A collaborative and supportive work environment, with a focus on teamwork and open communication.
  • A range of benefits and perks, including health insurance, retirement plans, and employee assistance programs.

About KiKxxl GmbH

KiKxxl GmbH is a leading provider of Mobilfunk-Bestandskunden services, with a commitment to delivering exceptional customer service and support. We are a dynamic and innovative company, with a focus on employee development and growth.


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