Advanced Metrology Technical Support Specialist

FARO Europe is seeking a highly skilled Advanced Metrology Technical Support Specialist to join our team. This role requires a strong background in metrology and technical support, with the ability to provide expert guidance and solutions to customers.

• Provide advanced technical support for FARO's metrology products, including troubleshooting, repair, and maintenance.
• Collaborate with internal teams to ensure seamless customer service and support.
• Document customer inquiries and interactions in our CRM system.
• Develop and maintain relationships with key customers and stakeholders.

• University degree (engineer, BA) or comparable technical education.
• Strong service-oriented mindset and excellent communication skills.
• Fluency in English and German; additional European languages an asset.
• Technical knowledge of metrology and experience working with similar products.
• Demonstrated work experience in a technical service-oriented organization.

• Permanent employment contract.
• Flexible working hours and opportunities for professional development.
• Comprehensive training program.
• Employee Reward & Recognition Scheme.

The estimated salary for this position is €60,000 - €80,000 per year, depending on experience and qualifications.