Field Service Engineer

vor 2 Wochen

Göttingen, Niedersachsen, Deutschland Cutera Vollzeit
Job Title: Field Service Engineer

At Cutera, we are seeking a highly skilled and experienced Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and service to our customers in the Germany and Austria region.

Key Responsibilities:
  • Provide technical support and service to customers on a broad range of medical technologies, including laser and optical delivery systems, radiofrequency, and CO2 devices.
  • Responsible for the operational quality of the system and instructing customers on the operation and maintenance of the system.
  • Document all service activities in compliance with FDA requirements.
  • Work closely with the dispatch call center group and other Field Service Engineers to manage call schedules and provide support to customers.
  • Develop resolutions to critical troubleshooting problems and resolve complex issues in creative and effective ways.
  • Manage the region with respect to daily service activities, including installations, PM, repairs, and other technical support tasks.
  • Use people and technical skills to make customer interactions a positive, pleasant, and memorable experience.
  • Work closely with Sales and Operations Managers to identify customers for upgrades, new purchases, contracts, and additional customer training.
  • Identify and report error codes, re-occurring problems, or odd troubleshooting solutions to direct Manager and R&D to solve problems and directly contain department material expenses and company costs.
  • Ability to flash update software and firmware.
  • Manage 3rd party technical service team and perform the role of 'Cutera Expert' in guidance to their training needs.
  • Act as company liaison with the customers on customer care and technical matters with in-house administrative and manufacturing personnel.
  • Continually promote service contract revenue.
  • Timely submission of RMAs, closing calls, and expense reports necessary.
Requirements:
  • BS or AS in Electronics, Laser Technology or equivalent Field or military experience is required with a minimum of 5+ years of experience in electronic system troubleshooting.
  • Enhanced knowledge and understanding of optics, electronics, and mechanic principles is required, as well as the ability to troubleshoot electronic, optical, and mechanical assemblies down to component level.
  • Expert customer service skills, positive attitude, and ability to communicate with others clearly and tactfully.
  • Demonstrated commitment to quality and strong sense of teamwork.
  • Experience in standard operating systems and programs including Microsoft Office.
  • Excellent communication skills including business proficiency in English and German. Other languages are preferred.
  • Must be able to lift 50 lbs.
  • Current driving license with ability to travel long distances on short notice required.
  • Requires scheduling of flights and rental cars to ensure prompt arrival in different cities and different customer locations.
  • Ability to cover occasional travel, lodging and incidental expenses on personal credit card. (Legitimate expenses reimbursed through expense report submission twice monthly.)
  • No visa restriction preventing travel and work in the EU (+USA).

  • Field Service Engineer

    vor 2 Wochen

    Göttingen, Niedersachsen, Deutschland Cutera Vollzeit

    Job Title: Field Service EngineerAt Cutera, we are seeking a highly skilled and experienced Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing exceptional technical support to our customers, ensuring the optimal performance of our medical technologies.Key Responsibilities:Provide professional,...

  • Field Service Engineer

    vor 2 Wochen

    Göttingen, Niedersachsen, Deutschland Cutera Vollzeit

    Job Title: Field Service EngineerAt Cutera, we are seeking a highly skilled and experienced Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing exceptional technical support to our customers, ensuring the optimal performance of our medical technologies.Key Responsibilities:Provide professional,...

  • Field Service Engineer

    vor 2 Wochen

    Göttingen, Niedersachsen, Deutschland Cutera Vollzeit

    Job DescriptionAt Cutera, we are seeking a highly skilled Field Service Engineer to provide exceptional technical support to our customers in the medical technology industry. As a Field Service Engineer, you will be responsible for servicing and maintaining our cutting-edge laser and optical systems, ensuring that our customers receive the highest level of...

  • Field Service Engineer

    vor 2 Wochen

    Göttingen, Niedersachsen, Deutschland Cutera Vollzeit

    Job DescriptionAt Cutera, we are seeking a highly skilled and experienced Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and service to our customers in the Germany and Austria region.Key Responsibilities:Provide technical support and service to customers on a broad range of...

  • Field Service Engineer

    Vor 6 Tagen

    Göttingen, Niedersachsen, Deutschland Cutera Vollzeit

    Job DescriptionRegional Overview and Travel Requirements:Must reside in: Germany, ideal location will be central GermanyRegion covers but not limited to: Germany + Austria regionTravel: ~80% including overnightsReports to: Regional Sales ManagerPosition Summary:At Cutera, we are seeking a passionate, driven Field Service Engineer to take outstanding care of...

  • Field Service Engineer

    vor 1 Woche

    Göttingen, Niedersachsen, Deutschland Cutera Vollzeit

    Job DescriptionRegional Overview and Travel Requirements:Must reside in: Germany, ideal location will be central GermanyRegion covers but not limited to: Germany + Austria regionTravel: ~80% including overnightsReports to: Regional Sales ManagerPosition Summary:At Cutera, we are seeking a skilled Field Service Engineer to provide exceptional technical...

  • Software Engineer

    vor 55 Minuten

    Göttingen, Niedersachsen, Deutschland KIND GmbH & Co. KG Vollzeit

    Job Title: Software Engineer - Full StackWe are looking for a skilled Software Engineer to join our team and contribute to the development of our web applications. The successful candidate will have experience with Full Stack development, including Java and JavaScript.Responsibilities:* Design and develop web applications using Java and JavaScript*...

  • Senior Software Engineer

    vor 55 Minuten

    Göttingen, Niedersachsen, Deutschland König Fachpersonal GmbH & Co KG Vollzeit

    Job Title: Senior Software Engineer - Java ExpertWe are seeking a skilled Senior Software Engineer - Java Expert to join our team. The ideal candidate will have a strong background in Java and experience with cloud-based systems.Key Responsibilities:Design and develop high-quality software components using JavaCollaborate with cross-functional teams to...

  • Software Engineer

    vor 1 Stunde

    Göttingen, Niedersachsen, Deutschland TIME4CHANGE Vollzeit

    Job DescriptionAbout the Role: We are seeking a skilled professional to join our team as a Software Engineer.Key Responsibilities:Design and develop software applications using various programming languages and technologies.Collaborate with cross-functional teams to identify and prioritize project requirements.Ensure high-quality code and adhere to coding...

  • Software Engineer

    vor 1 Stunde

    Göttingen, Niedersachsen, Deutschland 1a-Ärztevermittlung GmbH Vollzeit

    We are seeking a skilled Software Engineer to join our team at Company.In this role, you will be responsible for designing and developing software applications using various programming languages and technologies.Key ResponsibilitiesDesign and develop software applications using programming languages such as Java, Python, and C++.Collaborate with...

  • Software Engineer

    vor 2 Stunden

    Göttingen, Niedersachsen, Deutschland 1a-Ärztevermittlung GmbH Vollzeit

    We are seeking a highly skilled Software Engineer to join our team and contribute to the development of our cutting-edge software solutions. As a Backend Developer, you will be responsible for designing, implementing, and maintaining the backend infrastructure of our applications. Key responsibilities include:Designing and implementing scalable and efficient...

  • Software Development Engineer

    vor 1 Stunde

    Göttingen, Niedersachsen, Deutschland Bauer B+V GmbH - Düsseldorf Vollzeit

    About the Role{company} is looking for a skilled Software Development Engineer to join its team.The ideal candidate will have a strong background in software development and be able to work on complex projects.ResponsibilitiesDesign, develop, and test software applicationsCollaborate with cross-functional teams to identify and prioritize project...

  • Software Engineer at a leading tech company

    vor 59 Minuten

    Göttingen, Niedersachsen, Deutschland Mahr GmbH Vollzeit

    Job Description:As a Software Engineer, you will be responsible for designing, developing, and testing software applications. Your primary goal will be to create efficient, user-friendly, and reliable software solutions that meet the company's needs.Key Responsibilities:• Design and develop software applications using various programming languages and...

  • Senior Software Engineer

    vor 55 Minuten

    Göttingen, Niedersachsen, Deutschland European Medical Consulting Adam GmbH Vollzeit

    About the JobWe are seeking an experienced Senior Software Engineer to join our Cloud Architecture team. The ideal candidate will have a strong background in cloud computing and software development, with a focus on designing and implementing scalable and secure cloud-based systems.Key ResponsibilitiesDesign and develop cloud-based applications and...

  • Senior Software Engineer

    vor 53 Minuten

    Göttingen, Niedersachsen, Deutschland Fokus Academics Vollzeit

    Job DescriptionAs a senior software engineer, you will be responsible for designing and implementing high-level architecture for our enterprise software solutions. This role requires strong technical expertise and leadership skills to guide cross-functional teams. If you have a passion for cloud computing and are looking for a challenging role, we encourage...

  • Android-Entwickler (m/w/d) Standort Göttingen

    vor 1 Monat

    Göttingen, Niedersachsen, Deutschland Circlon | group Vollzeit

    Über unsCirclon | group ist ein Unternehmen mit über 30 Jahren Erfahrung in der Softwareentwicklung. Wir bieten Kompetenzen für alle Bereiche der mobilen Datenerfassung und entwickeln wegweisende Lösungen für die Branchen Transport und Logistik, Handel, Industrie, Produktion und Field Service.AufgabenEntwicklung von Softwarelösungen in enger...

  • Android-Entwickler (m/w/d) Standort Göttingen

    vor 1 Monat

    Göttingen, Niedersachsen, Deutschland Circlon | group Vollzeit

    Über unsCirclon | group ist ein Unternehmen mit über 30 Jahren Erfahrung in der Softwareentwicklung. Wir bieten Kompetenzen für alle Bereiche der mobilen Datenerfassung und entwickeln wegweisende Lösungen für die Branchen Transport und Logistik, Handel, Industrie, Produktion und Field Service.AufgabenEntwicklung von Softwarelösungen in enger...

  • Senior Software Engineer "Design and develop scalable and efficient software solutions for our clients"

    vor 1 Stunde

    Göttingen, Niedersachsen, Deutschland Doc PersonalBeratung GmbH Vollzeit

    About the Role:We are seeking a skilled Senior Software Engineer to join our team. In this role, you will be responsible for designing and developing scalable and efficient software solutions for our clients. You will work closely with cross-functional teams to ensure timely delivery of high-quality software products.Responsibilities:Design and develop...

  • Software Engineer

    vor 1 Stunde

    Göttingen, Niedersachsen, Deutschland European Medical Consulting Adam GmbH Vollzeit

    Job Title: {title}Job Description:{description}Responsibilities:1. Develop software applications using programming languages like Java, Python, and C++.2. Collaborate with cross-functional teams to design, develop, and test software products.3. Identify and troubleshoot software bugs and implement fixes.Requirements:1. Bachelor's degree in Computer Science...

  • Software Engineer

    vor 2 Stunden

    Göttingen, Niedersachsen, Deutschland CSL Plasma Vollzeit

    Key Responsibilities:• Conduct front-end development using HTML, CSS, and JavaScript• Collaborate with the team to design and implement user-friendly interfaces• Stay up-to-date with the latest front-end technologies and trendsRequirements:• Bachelor's degree in Computer Science or related field• Proficiency in front-end development frameworks and...