Working Student

vor 3 Wochen


MörfeldenWalldorf, Hessen, Deutschland tekom Vollzeit
Job Description

As a Working Student on our team, you will be responsible for creating high-quality product documentation and user experience for our customers. You will work closely with user assistance developers and user experience designers to ensure that our documentation meets the highest standards.

Your Responsibilities
  • Creating, updating, and reviewing product documentation to support our team of technical writers
  • Learning how to use the DITA CMS tool for content creation
  • Understanding the software development and documentation publishing process
  • Learning how to use analytics tools for usage tracking and improving the quality of documentation
  • Creating and updating team internal documentation
  • Working in an international, cross-functional team with technical writers, user experience (UX) designers, and translators, developers, and product managers

Requirements
  • Student (f/m/d) at a university or a university of applied sciences
  • Preferred fields of study: Technical Communication, Translation, English, Linguistics, User Experience, Media, Computer Science, open to other fields of study
  • Computer skills: MS Office applications and interested in learning to use new tools
  • Language skills: very good spoken and written English, German is a plus
  • Soft skills: team player, well-organized, reliable, curious

About Our Team

Our HANA Experience Team combines the expertise of designers, technical writers, and other disciplines to provide a desirable, harmonized, and accessible end-to-end user experience for our customers. Our User Assistance (UA) mission is to provide clear, comprehensive knowledge materials for our customers so they can use our products to their full potential. We provide role-specific guides, software-embedded help, interactive graphics, video tutorials, and other forms of user assistance. We cultivate an open and communicative atmosphere in our team, where each team member is empowered to work independently while also fostering collaboration across locations and roles.


If you are a student who enjoys writing, content creation, and editing and have a curiosity for technology, we look forward to receiving your application.


Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their career.


We build breakthroughs together. SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


We win with inclusion. SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.


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