Telephony Expert

We are seeking a skilled Telephony Expert to join our team at EVI Audio GmbH in Straubing, Germany. As a key member of our international product business, you will be responsible for designing and implementing telephone systems that meet the needs of our global organisation.

EVI Audio GmbH is part of the Bosch Building Technologies division, which is a leading international provider of systems, solutions, and services that increase safety, comfort, energy efficiency, and sustainability. Our company is committed to diversity and inclusion, welcoming applications from candidates with diverse backgrounds and experiences.

We offer flexible working models, including part-time options, mobile working, and job sharing, to support work-life balance and productivity. If you are looking for a challenging and rewarding role in a dynamic industry, we encourage you to apply.

Key Responsibilities:

• Assess telecommunication needs and requirements of the organisation and design telephone systems based on business requirements and integrated into overall IT infrastructure architecture.
• Plan system architecture, call routing, and redundancy measures to ensure reliability and scalability.
• Independently manage the integration of telephony systems with other communication platforms such as email, instant messaging, and video conferencing.
• Implement QoS mechanisms to prioritise voice traffic in networks and ensure high-quality voice communication.
• Identify and troubleshoot telephony-related issues, such as dropped calls, poor voice quality, and connectivity issues.
• Work with telecoms vendors and service providers to procure equipment, software licences, and support services.
• Manage vendor relationships, evaluate products and solutions, and negotiate service contracts to ensure cost efficiency and service quality.

Education and Experience:

• Completed university studies in telecommunications engineering or a comparable subject.
• Several years of professional experience in the telecommunications industry.

Skills and Knowledge:

• In-depth knowledge of telephone systems, including traditional landline systems (analogue and digital), Voice over Internet Protocol (VoIP), Private Branch Exchange (PBX) and Session Initiation Protocol (SIP) trunking.
• Familiarity with VoIP protocols and standards, unified communications platforms, and telephony security best practices.

We offer a competitive salary of approximately €70,000 per year, plus additional benefits, including flexible working models and opportunities for career development and growth.

If you are a motivated and experienced Telephony Expert looking for a new challenge, please submit your application today.