Senior Product Manager – Shopping Experience

Vor 6 Tagen


Berlin, Berlin, Deutschland expondo Vollzeit

Work location: Berlin / DE (Hybrid)

FULL-TIME

At expondo, we're dedicated to serving professionals with tools and equipment needed to run their small-medium sized business. As the Senior Product Manager for the buying experience, you'll join our digital product team responsible for the buying experience across our sales channels.

We believe the shopping experience is more than just helping customers find products they're interested in and getting them to convert. We want to create an experience that positions ourselves as a specialized one-stop shop for all equipment-related needs our customers need to run their business.

As the Senior Product Manager for this, you will:

  • Understand the different lifecycle stages of a small & medium-sized businesses and context behind what triggers customers to buy equipment or services around their equipment
  • Create experiences to match different needs across the buying stages; information gathering, alternative seats and purchasing decision, resulting increase engagement metrics
  • Create monetization opportunities resulting in purchases or higher AOV of those purchases

You will fit nicely if you champion:

  • Dual-track discovery & delivery practices
  • Jobs to be done practice & speaking to customers
  • KPI trees & opportunity solution trees
  • “How might we” thinking

We offer all our employees the freedom to work how it is best suited to their needs:

  • Whether it will be work from fully from the office or a hybrid, we will provide the needed hardware to work in comfort
  • We provide flexible working hours
  • We trust our employees to make informed decisions, and your contributions will have a direct impact on our projects and overall success

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