Customer Loyalty Marketing Specialist
vor 4 Wochen
As a Customer Loyalty Marketing Specialist at Sky Deutschland GmbH, you will be responsible for developing and implementing customer loyalty measures and special offers as part of the Sky Extra loyalty program. Your daily tasks will include creating communication plans and orchestrating the available communication channels to increase awareness within our customer base, stimulate engagement, and improve customer perception.
Key Responsibilities
- Develop, implement, and analyze customer loyalty measures and special offers as part of the Sky Extra loyalty program
- Create communication plans and orchestrate the available communication channels to increase awareness within our customer base, stimulate engagement, and improve customer perception
- Support the planning and implementation of events such as film premieres, VIP experiences in the sports and entertainment environment, including on-site support in cooperation with external service providers
- Monitor campaign and engagement KPIs and create corresponding reports
- Jointly manage the annual event and communication budget and ensure it is adhered to
Requirements
- Relevant professional experience in the fields of media, PR, marketing, customer or corporate communications
- Experience in customer base management, CRM, or customer loyalty, as well as the implementation of events, communication, and marketing campaigns
- Strong communication skills and a proactive way of working in a dynamic, fast-paced environment
- High level of creativity, commitment, initiative, and stress tolerance
- Good German and English skills, as well as confident handling of MS Office and Adobe Photoshop knowledge
What We Offer
- Free Sky - watch all our content for free
- Hybrid working model (60/40)
- Flexible working hours with overtime compensation
- 30 days of vacation + Holiday Buy
Inclusion
We are proud to be an equal opportunity employer and strive to provide a fair and equal workplace for everyone. We believe that a culture of diversity allows us to grow together and encourages creativity and innovation. Therefore, we will consider all qualified applications, regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation, and identity.
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