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Information Services Coordinator
vor 1 Monat
About French Consulting
We are seeking a highly skilled Information Services Coordinator to join our team in Baumholder. As an Information Services Coordinator, you will provide Community Information Services for Army Community Service and deliver exceptional customer service at the front desk.
Job Summary
The estimated salary for this position is €40,000 - €55,000 per year, depending on experience.
Job Description
As an Information Services Coordinator, you will be responsible for providing Community Information Services for Army Community Service, including greeting customers in person and on the phone, identifying their needs, and referring them to the appropriate service provider. You will also maintain records and files incident to the services provided by this contract.
Key Responsibilities:
- Provide Community Information Services for Army Community Service.
- Provide customer service at the front desk by greeting customers in person and on the phone.
- Identify what the issue is and refer to the appropriate service provider by appointment or by connecting the customer to the provider in person or on the phone.
- Maintain records and files incident to the services provided by this contract.
- Input information into ACS CTS databases, required by duties, within one business day of services provided.
Required Skills and Qualifications:
To succeed in this role, you must have:
- An associate degree or equivalent education/work experience.
- Fluency in English (speaking, reading, and writing).
- Proficient in the use and application of common software programs, specifically Microsoft Word, PowerPoint, Publisher, Outlook, SharePoint, and Excel.
- Able to present information orally and in written format.
About Us
French Consulting is a leading consulting firm that provides expert solutions to clients worldwide. We value teamwork, innovation, and continuous learning. If you are passionate about delivering exceptional customer service and working in a dynamic environment, we encourage you to apply for this exciting opportunity.
