Aktuelle Jobs im Zusammenhang mit Service Coordinator - Munich, Bayern - NAVVIS
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Service Coordinator
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Munich, Bayern, Deutschland NAVVIS VollzeitUnlock Your Potential as a Service Coordinator at NavVisJoin our team at NavVis, a global leader in reality capture and digital factory solutions, as a Service Coordinator. In this role, you will play a key part in our Customer Service offering, coordinating repair and maintenance services for our Mobile Mapping Devices with international customers and...
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vor 2 Wochen
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Operations Coordinator
vor 1 Monat
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Service Coordinator
vor 2 Monaten
About the Role
We are seeking a highly skilled Service Coordinator to join our Customer Experience team at NavVis. As a key member of our team, you will play a crucial role in coordinating repair and maintenance services for our Mobile Mapping Devices with our international customers and resellers.
Key Responsibilities
- Coordinate international customer requests, including scheduling services, cost estimation, and progress tracking
- Run simple remote checks of devices and coordinate escalation of technically more complex problems to Service, Quality, and Production Engineers
- Prepare quotes, receive customer orders, and trigger invoicing within our CRM/ERP system
- Coordinate international shipments to our customers, as well as the restocking of spare parts in our local offices globally
- Maintain and leverage data, assets, and entitlements of customer accounts related to post-sales services
Requirements
- Previous experience in coordinating services for hardware products
- Remarkable communication and organizational skills
- Business-level English skills
What We Offer
- Competitive compensation package
- Flexible working hours and a hybrid work setup
- Full visa and relocation support for international candidates
- Attractive bike leasing model through JobRad
- Financial support for local language classes
About Us
NavVis is a technologically-focused, global leader in reality capture and digital factory solutions. We are a diverse and inclusive workplace that values mutual trust, respect, and transparency. We are committed to fostering an inclusive and diverse workplace and strongly encourage everyone to apply.
