Senior Content Operations Specialist

vor 4 Wochen

Berlin, Berlin, Deutschland GetYourGuide Vollzeit

About GetYourGuide

GetYourGuide is the leading marketplace for unforgettable travel experiences. Our customers use our platform to discover the best things to do in a destination. Since our founding in 2009, travelers from over 170 countries have booked more than 80 million tours, activities, and attraction tickets through GetYourGuide. We are a global team of over 700 travel experts and technologists, headquartered in Berlin and with 17 local offices around the world.

Team Mission

We are revolutionizing the tours and activities space, fundamentally changing how people discover and book things to do in their destination. To bring more great experiences to our global customers, we are looking for a Senior Content Operations Specialist to join our Imagery Team in Berlin.

Key Responsibilities

  • Define, set up, manage, and continuously improve photoshoot operations pipelines for planning, scheduling, execution, and delivery of shoot assets from across the globe based on data and testing insights.
  • Monitor the status of photoshoots in the pipeline and ensure they move through production, are managed properly, to be moved into various marketing and marketplace channels.
  • Recruit, onboard, train, and manage freelancers, and manage relationships with our agencies to ensure the highest level of quality and efficiency for high volumes of content tasks.
  • Create and maintain documentation for all owned processes, including regular updates based on process optimizations and/or strategy changes.
  • Manage and execute ad-hoc requests for visual content support by our Content Project Managers and other key Merchandising and Content stakeholders.
  • Create and share reports to ensure our content operations are on track, set up forecasts, and make data-driven decisions to solve operational challenges.

Requirements

  • You are based in Berlin or are willing to relocate. We operate on a hybrid work model and value in-person team collaboration in our offices at a minimum of 3 days per week.
  • You have 3-4 years of professional experience in creative operations.
  • You have experience coordinating events, photoshoots, or projects with multiple stakeholders (both internal and external) that involve a lot of communication and follow-through.
  • You are a fast learner with a knack for problem-solving to come up with innovative and creative solutions in a very dynamic environment in an organized way with great attention to detail.
  • You have superb English communication skills both written and verbal with the ability to build relationships with stakeholders quickly and you can communicate clearly and persuasively across different audiences.
  • You are comfortable with data to create reports and make data-driven decisions to optimize workflows.
  • You have an understanding of image and video composition, lighting, color, and can follow briefing and aesthetic guidelines, and are fluent in the world of digital visual content management and metadata.
  • You have an understanding of legal principles involved with production and asset management for commercial purposes.
  • You thrive in a fast-paced environment and are passionate about scaled high-quality asset production and management.

What We Offer

  • We invest in your development with an annual personal growth budget.
  • We create a comfortable workspace at home with an annual home office budget.
  • We become a part of our success with virtual stock options.
  • We enjoy flexibility with a hybrid work-from-home and telecommuting policy.
  • We save on transportation costs with discounted public transportation tickets.
  • We support your loved ones with generous maternity and paternity leave policies.

GetYourGuide

We are a global team of over 700 travel experts and technologists, headquartered in Berlin and with 17 local offices around the world. Our customers use our platform to discover the best things to do in a destination. Since our founding in 2009, travelers from over 170 countries have booked more than 80 million tours, activities, and attraction tickets through GetYourGuide.

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