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Senior Performance Manager

vor 2 Monaten

Essen, Nordrhein-Westfalen, Deutschland E Drive GmbH Vollzeit
Unlock Your Potential as a First Level Steering & Quality Manager - NOC

At E Drive GmbH, we're committed to revolutionizing the e-mobility industry, and we're looking for a talented individual to join our team as a First Level Steering & Quality Manager - NOC. As a key member of our team, you'll be responsible for driving performance management, KPI tracking, and implementing measures to address deviations.

Key Responsibilities:
  • Develop and implement performance management strategies with external and internal service center service providers
  • Track and analyze KPIs to identify areas for improvement
  • Initiate measures to address deviations and ensure quality standards are met
Requirements:
  • Excellent communication and negotiation skills in English (additional languages a plus)
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
What We Offer:
  • Flexible work arrangements, including hybrid work model and flexible working times
  • Opportunities for professional growth and development
  • A dynamic and inclusive work environment
  • A comprehensive benefits package, including health insurance, retirement plan, and employee discounts

We're committed to creating a workplace that's inclusive and supportive of all employees. If you're passionate about e-mobility and want to be part of a team that's shaping the future, we encourage you to apply for this exciting opportunity.