Service Quality Specialist
Vor 7 Tagen
Welcome to your opportunity with Sungrow - EMEA
The Service Quality Specialist position is a supportive role focused on handling product or project-related escalations from various teams. This opportunity is perfect for a motivated individual passionate about product quality and customer satisfaction.
You'll Do:
- Work closely with quality and engineering colleagues to collect and track major issues.
- Push for progress and solutions on service quality topics.
- Support quality-related data analysis and other quality improvement initiatives
What You Need to Bring
- Strong interest in product quality assurance
- Structured critical thinking and problem-solving skills, using data to help measure progress and impact
- Flexible and proactive, able to work independently
- Effective communication and strong organization skill
- Open to and respectful of cultural differences
- English and Chinese C1, German a plus
As a small and new team, you'll have the opportunity to introduce fresh ideas and take the initiative to drive improvements.
This internship offers a great opportunity to enter the renewable energy field and advance your future career.
About UsWe are a green tech company with young creative minds.
We are fighting every day to make our mission happen – Clean Power for All
With 500+GW of clean power presently installed worldwide, we are on the road to success
Welcome at Sungrow
Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.
Want to know more? Check out what working with us is like
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