Customer Support Representative in E-Cigarette Industry

Vor 2 Tagen


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit

We are an innovative e-Cigarette company, and we need your help to provide exceptional customer support to our users. As a German speaking Customer Support Representative, you will be working with a talented team to ensure that our customers receive the best possible service.

Job Description

Our company provides comprehensive customer support services for its users, so we are looking for dedicated and passionate individuals like you to join us. In this role, you will be responsible for communicating effectively with customers via phone, email, or chat, providing solutions to their queries, and escalating complex issues when necessary.

Requirements
  • Excellent communication skills in German (C1 level)
  • Good knowledge of English language
  • Familiarity with computers and MS Office
  • Work experience in customer service, healthcare, or pharmacy is an advantage
Benefits

We offer a competitive salary package that includes:

  • A monthly salary of €35,000 - €50,000 depending on your experience
  • Two extra salaries per year as a bonus
  • Healthcare benefits and numerous other discounts
  • Free online Greek language courses
  • A state-of-the-art premises with relaxing break areas
Additional Benefits

We also provide complete support to help you ease your relocation to Greece, including:

  • Coverage of your flight tickets expenses
  • Hotel accommodation during your initial stay
  • Help finding an apartment


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