Operations Assistant

Vor 7 Tagen


Friedrichshafen, Baden-Württemberg, Deutschland Rhein Vollzeit

Job Summary

We are seeking a highly organized and customer-focused individual to join our team at Rhein as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, managing our fleet of vehicles, and ensuring seamless operations.

Key Responsibilities

  • Customer Service
    • Provide top-notch service to our customers, addressing their needs and concerns related to vehicle rentals and repairs.
  • Fleet Management
    • Manage our fleet of up to 50 vehicles, including preparation, execution, and post-execution tasks such as loading, fueling, and cleaning.
  • Vehicle Handovers
    • Ensure smooth handovers and takeovers of vehicles during workshop visits.
  • Administrative Tasks
    • Manage and assign traffic offenses in a timely and accurate manner.

Requirements

  • Service Orientation
    • High level of service orientation and enthusiasm for interacting with people.
  • Communication Skills
    • Excellent communication skills, both written and verbal.
  • Organizational Skills
    • Strong organizational skills and ability to multitask.
  • Qualifications
    • Valid driver's license (Class B).

Benefits

  • Work-Life Balance
    • Ample time for relaxation and self-care.
  • Employee Benefits
    • Attractive conditions for employee vehicle purchases.
  • Wellness and Leisure
    • Discounts on products and services for sports, health, and leisure activities.
  • Team Events
    • Regular team-building activities, summer parties, Christmas celebrations, and more.

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