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Operations Specialist, Global Banking

vor 1 Monat

Frankfurt am Main, Hessen, Deutschland Goldman Sachs Vollzeit

Within the Global Banking & Markets Operations team, the Frankfurt Equities Execution Services Operations specialist plays a pivotal role in supporting cash equities transactions executed by the German/Austrian and Swiss Sales desks. This position requires a high degree of communication with clients, Sales and Trading in a fast-paced environment, as well as ongoing interaction with other Operations teams, Compliance, and Technology to resolve issues arising from trade execution, client queries, and new business.

The team performs a range of daily control functions designed to ensure booking accuracy and integrity of books and records. Additionally, the team takes care of the post-allocation flow, which includes pre-matching and fails management. Key responsibilities include:

  • Client-facing role - managing client relationships and communicating with clients' Middle Offices and custodians
  • Taking part in client calls, meetings (virtual and face-to-face) and broker reviews
  • Closely partnering with Sales & Trading desks to support cash equity business
  • Trade allocations and amendments
  • Reconciliations and breaks resolution
  • Coordinating processing of life cycle events such as asset servicing events
  • Trades pre-matching
  • Management of fails and settlement issues

The team focuses heavily on continuous process improvement and automation, achieved through partnerships with clients, sales, and other Ops teams, with the aim of encouraging adoption of industry best practices in relation to 'straight through processing' and thus improving automation rates.

Your Impact

As a member of this team, you will have the opportunity to work directly with institutional clients, Sales & Trading desks, Engineering, and other business partners to offer best-in-class client service, solve complex problems, and influence change. This is a great opportunity for an analytical/client service individual to utilize their professional skills by controlling risks and driving efficiencies in a fast-paced environment.

How you will fulfil your potential

Products and Markets/Risk Management:

  • Understand the products and business supported by the team
  • Identify and reconcile trade booking errors
  • Liaise with Sales to ensure timely/accurate booking of new trades and amendments to existing bookings
  • Allocate trades once executed
  • Pre-match trades in a timely manner
  • Resolve trade fails

Relationship management:

  • Establish strong working relationships with the Business and other teams such as Engineering
  • Build a strong partnership with our clients to improve the pre-matching/allocation process and client service
  • Provide assistance to other Operations and Federation teams dealing with trade-related queries and acting as an intermediary and liaising with Sales where necessary

Leadership skills:

  • Identify process inefficiencies and actively contribute to process re-engineering to improve trade flow and
  • Drive change by implementing new initiatives/projects

Basic Qualifications:

  • Bachelor's degree with at least 2 years experience in financial services
  • Proven analytical skills, problem-solving ability, and a control mentality/attention to detail
  • Aptitude for building relationships and ability to communicate on complex issues
  • Highly collaborative and team-focused with ability to interact effectively with a wide range of individuals
  • Effective problem-solving and critical thinking skills along with the ability to use discretion and good judgment
  • Self-motivated and pro-active, organized and able to prioritize effectively. Accountable for projects
  • Has capacity to adapt to changing market environment and work well under pressure
  • Fluent written and spoken English and German is required
  • Fluent French and/or Dutch is a plus

At Goldman Sachs, we commit our people, capital, and ideas to help our clients, shareholders, and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities, and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness, and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at /careers. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process.