Network Infrastructure Manager

Job Summary

The New York State is seeking a highly skilled and experienced Network Infrastructure Manager to join our Information Technology Services (ITS) team. As a key member of our team, you will be responsible for designing, implementing, and maintaining our network infrastructure to ensure optimal performance, reliability, and security.

This role will work closely with all ITS teams, individuals, and vendors to ensure seamless delivery of Network Engineering and Operations projects. The ideal candidate will have extensive knowledge of networking technologies, strong leadership abilities, and a proven track record of managing complex network environments.

Key Responsibilities

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• Design, implement, and maintain the organization's network infrastructure, including routers, switches, firewalls, and other networking devices.
  
• Work with our Information Security Officer (ISO) to implement network security policies, procedures, and controls to protect against security threats and unauthorized access.
  
• Monitor network performance and troubleshoot issues to ensure maximum uptime and reliability.
  
• Manage network capacity and scalability to accommodate growth and changing business needs.
  
• Manage DNS, DHCP, RIP, EIGRP, OSPF, and BGP protocols to optimize network performance and reliability.
  
• Implement LAN/WAN solutions and configure IPv4 and IPv6 addressing schemes.
  
• Lead and mentor a team of network engineers and technicians, providing guidance, support, and professional development opportunities.
  
• Collaborate with other IT teams and departments to ensure alignment of network infrastructure with business goals and objectives.
  
• Evaluate new networking technologies and solutions to determine their suitability for adoption within the organization.
  
• Develop and maintain documentation/diagrams of network configurations, procedures, and policies.
  
• Work with our Chief Information Officer (CIO) to oversee vendor relationships and contracts for network hardware, software, and services.
  

Requirements

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• Bachelor's degree in Computer Science or Information Technology or a related field and 5+ years of full-time experience in network administration or engineering roles, with at least 2 years' experience in a supervisory and/or leadership position.
  
• OR In lieu of a Bachelor's degree, an Associate's degree in Computer Science or Information Technology or a related field and 7+ years of full-time experience in network administration or engineering roles, with at least 2 years' experience in a supervisory and/or leadership position.
  
• Extensive knowledge of networking protocols, technologies, and standards, including TCP/IP, VLANs, routing protocols, VPNs, DNS, DHCP, RIP, EIGRP, OSPF, BGP, and wireless networking.
  
• Hands-on experience with network hardware and software from leading vendors such as Cisco, HPE Aruba, Fortinet, Arista, and Alcatel-Lucent.
  
• Strong understanding of network security principles and best practices, including firewalls and intrusion detection/prevention systems.
  
• Excellent communication, leadership, and problem-solving skills.
  
• Cisco Certified Network Associate (CCNA) or equivalent certification on/or after 4/1/2023.
  
• Excellent verbal, written, interpersonal, and customer service skills and knowledge of Microsoft Office, Office365, and technical troubleshooting methodology.
  
• Cultural competence and ability to communicate effectively with diverse constituencies.
  

Preferred Qualifications

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• Master's degree from an accredited institution in Computer Science or Information Technologies.
  
• 8+ years of full-time experience in network administration or engineering roles, with at least 4 years' experience in a leadership or management position.
  
• Relevant industry certifications such as CCNP, CCIE, Arista ACE 3, Fortinet NSE 3, Aruba Certified Mobility Professional (ACMP) or equivalent certifications.
  
• Experience supporting revenue-generating business functions within a complex matrixed environment.
  
• Confident and articulate in presenting to customers, leadership, and other technical groups.
  

Additional Requirements

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• Ability to work occasional evenings and weekends as needed for network maintenance, upgrades, and other network-related tasks.
  
• Willingness to occasionally travel to attend conferences and/or training sessions.
  
• This position requires onsite presence during all working hours and is not eligible for remote or hybrid arrangements.