IT Support Specialist

vor 1 Woche

Cloppenburg, Niedersachsen, Deutschland Kurt Weigel GmbH Vollzeit

About Kurt Weigel GmbH

Kurt Weigel GmbH is a growing company seeking to expand its IT support team in Cloppenburg.

Your Role: IT Support Specialist - 1st & 2nd Level

As an IT Support Specialist, you will be the primary point of contact for internal users, providing technical assistance and resolving issues related to hardware, software, and network connectivity.

Responsibilities:

  • Provide prompt and effective support to internal users experiencing technical difficulties.
  • Diagnose and resolve issues related to Windows operating systems, hardware components, and software applications.
  • Maintain and troubleshoot computer equipment, ensuring optimal performance and functionality.
  • Assist with user account creation, management, and access permissions.
  • Document technical solutions and support interactions for future reference.
  • Collaborate with the IT team on projects and initiatives to enhance IT infrastructure and services.

Your Profile:

  • Possess a strong understanding of IT principles, particularly in hardware and software support.
  • Have some professional experience in an IT support role (preferred).
  • Demonstrate a commitment to continuous learning and professional development.
  • Exhibit excellent communication and interpersonal skills.
  • Be fluent in German, both written and spoken.
  • Work independently and efficiently while maintaining a structured approach.
  • Familiarity with Microsoft 365, Windows operating systems, Active Directory, and Microsoft Exchange is advantageous.

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