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Process and Knowledge Management Intern
vor 2 Monaten
Job Summary
We are seeking a highly motivated and detail-oriented individual to join our Process and Knowledge Management team as an intern. As a Werkstudent, you will play a key role in supporting our operational core processes in Customer Service.
Key Responsibilities
- Support the development and documentation of our operational core processes in Customer Service.
- Develop and maintain knowledge articles based on process descriptions and training materials.
- Contribute to process optimizations and the further development of the Process and Knowledge Management department.
- Assist in the analysis and interpretation of data to identify areas for improvement.
- Collaborate with cross-functional teams to ensure seamless integration of processes.
Requirements
- Currently enrolled in a degree program at a university or college.
- Excellent written and verbal communication skills in German.
- First-hand experience with documentation tasks is a plus.
- Ability to work independently and as part of a team.
- Proficiency in MS Office applications.
What We Offer
- A competitive salary and benefits package.
- A flexible work schedule with no core hours.
- A comprehensive health and wellness program.
- Access to our company-wide networks, including our LGBTIQ network and women's network.
- Opportunities for professional development and growth.
About Us
The REWE Group is a leading retail company in Europe, committed to providing excellent customer service and quality products. We value diversity and inclusion, and strive to create a work environment that is welcoming and inclusive for all employees.
