Sales Director

About the Role

We are seeking a highly skilled Sales Manager to join our team at A402 Deutsche Bank Aktiengesellschaft, Filiale Salem. As a Sales Manager, you will be responsible for driving business growth and developing strong relationships with our clients.

Key Responsibilities

• Increase acquisition of target clientele across Advantage Banking segments
• Periodically assist Advantage Banking in conducting approved local level sales drives (micro events) for acquisition
• Acquire new accounts from group companies / family of existing customers
• Acquire new accounts from referrals from existing customers

• Ensure consistent growth of the Advantage Banking portfolio
• Work closely with the Advantage Banking and team and establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book
• Build a robust momentum regarding the third-party distribution (insurance, auto loans, mortgages) and fee income to scale up the client portfolio growth, in line with the set targets
• Implement customer contact programs to ensure their share of wallet with the bank increases
• Ensure smooth transition of customer management to the respective RM post-acquisition

• Ensure top class service delivery to clients to be in line with the best in the industry
• Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances
• Work towards reactivating accounts which have stopped transacting or depleted in balances
• Assist in resolving service hurdles to create a delight situation for customers

• Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time
• Provide regular feedback on the changing customer needs to the SSM
• Any suspicious transaction to be immediately reported to the SSM

Requirements

• In-depth knowledge of Product and Policy
• Good Communication skill
• Good negotiation skill
• Have and understood the market update and knowledge
• Having awareness and information about the competition

What We Offer

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs