Customer Service Representative

vor 2 Wochen

Hof, Bayern, Deutschland OBI Markt HofSaale Vollzeit
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at OBI Markt Hof/Saale. As a key member of our Service Center team, you will be responsible for providing exceptional customer service, resolving customer complaints, and creating a welcoming and inclusive shopping environment.

Key Responsibilities
  • Process customer transactions and handle customer inquiries in a timely and professional manner
  • Resolve customer complaints and issues in a fair and efficient manner
  • Assist customers with product information and recommendations
  • Maintain a high level of product knowledge and stay up-to-date on new products and promotions
  • Work collaboratively with colleagues to achieve sales and customer service goals
Requirements
  • Previous experience in a customer-facing role, preferably in retail or sales
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Basic computer skills and familiarity with point-of-sale systems
  • Availability to work a variety of shifts, including weekends and holidays
What We Offer
  • A competitive hourly rate and opportunities for advancement
  • A comprehensive training program to help you develop your skills and knowledge
  • A fun and dynamic work environment with a team-oriented culture
  • Opportunities for professional growth and development
  • A 15% discount on all OBI purchases

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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