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LCL Shipment Coordinator

vor 2 Monaten

Bremen, Bremen, Deutschland Maersk Vollzeit

Maersk stands as a global frontrunner in integrated logistics, having pioneered the industry for over a century. Through innovation and transformation, we are redefining the limits of possibility, consistently establishing new benchmarks for efficiency, sustainability, and excellence.

At Maersk, we value the strength of diversity, collaboration, and continuous learning, and we strive to ensure that our workforce reflects and comprehends the customers we serve.

With a workforce exceeding 100,000 across 130 nations, we collaborate to shape the future of global trade and logistics.

As we leverage advanced technologies and unlock opportunities on a global scale, we invite you to help us navigate towards a more sustainable future with Maersk.

Key Responsibilities

In the realm of shipping and logistics, proactive communication and information flow to our customers are essential for ensuring transparency throughout the process.

  • As an LCL (less than container load) delivery associate, you will oversee a seamless end-to-end shipment process.
  • You will track all outgoing cargo for your clients, responding to inquiries via email, phone, or chat.
  • Acting as the primary point of contact for our customers, you will embody the face (or voice) of the company.
  • Your commitment to exceeding customer expectations will help foster strong relationships.
  • You will seek innovative solutions that enhance the supply chain for your clients.

Achieving Your Goals

  • You are enthusiastic and thrive in a team-oriented environment.
  • You are solution-focused and dedicated to ensuring customer satisfaction.
  • You possess experience in a service-oriented setting.
  • You can manage multiple tasks and adapt quickly.

Your Profile

  • You have experience in the shipping and logistics sector (particularly in Export) and are familiar with Incoterms.
  • You are adaptable and drive initiatives for customer improvement.
  • You have a keen interest in digitalization and shaping the future of customer service.
  • You can think creatively to develop solutions.
  • You are motivated to enhance the level of customer service.
  • You are an empathetic communicator, able to relate well to diverse individuals.
  • You are fluent in both German and English.

What We Offer

  • An exciting opportunity within a rapidly growing international business environment.
  • Collaboration with a team of motivated individuals from diverse backgrounds.
  • Flexible working hours with options for remote work.
  • Opportunities for international career advancement.
  • A competitive compensation package, including an annual performance-based bonus.

At Maersk, we are dedicated to fostering an inclusive workplace where every employee feels valued for their unique contributions. We aim to cultivate a culture that embraces diverse perspectives, encourages innovative thinking, and empowers our employees to collaborate and succeed as one global team.

Maersk is committed to diversity and inclusion, welcoming applicants from all backgrounds. We are an equal opportunity employer and will consider qualified candidates without regard to any characteristic protected by applicable law.

We are also prepared to support any necessary adjustments during the application and hiring process.