PLM Functional Support Engineer
Vor 2 Tagen
InEOS Automotive is a dynamic and ambitious company that aims to manufacture, launch and deliver an uncompromising, best-in-class 4x4 for those who depend on a vehicle as a working tool.
We are seeking a skilled PLM Functional Support Engineer to join our team in this exciting journey. As the ideal candidate, you will have a strong background in engineering or IT and several years of experience in PLM support.
The successful candidate will be responsible for ensuring the good usage of the PLM system, providing end-user support, validating new PLM versions and delivering key performance indicators (KPIs) on product and PLM processes.
This role requires strong analytical skills, ability to work with people from different cultural backgrounds and experience levels, excellent communication skills and outstanding office software/computer skills.
The estimated salary for this position is $90,000 - $120,000 per year, depending on your qualifications and experience.
You will be part of a scale-up business with numerous opportunities to develop and progress, surrounded by a team of experts in their field and given the autonomy and freedom to develop the role as we grow.
About INEOS Automotive:
We have one goal: Manufacture, launch and deliver an uncompromising, best-in-class 4x4 for those who depend on a vehicle as a working tool. It's been an exciting journey since our inception in 2017. We've flown past many milestones and, despite the global challenge of 2020, we're on track to deliver our plan.
Responsibilities include:
- End Users Functional Support: Recognize / Evaluate and qualify end users' issues in the system, Develop or propose the solution and counter measures, Coordinate the daily support of the PLM system with the helpdesk team, Coach the user community in the implementation of new processes and functionalities, End users Guidance and advice on the system usage, Document functionalities usage to solve specific issues or bringing working efficiency, Describe with the Key Users the expected system changes and requirements, Propose new methodologies or adaptation to the existing methodologies, Propose system evolution to the PLM Change Committee.
- KPIs and Reporting: Participate in the elaboration of the necessary reporting / KPIs from the PLM, Collect the PLM Metrics, analyze the deviation, clarify and propose possible counter measure, Ensure the consistency of reporting, Communicate the reporting / KPIs to the different departments.
- Solution Validation: Document the system Test Specification, and non-regression test scenario, Validate new PLM releases according to the Test Specification and Non-Regression Tests, Support the functional & business leader documenting the User Acceptance.
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