IT Operations Specialist
Vor 6 Tagen
Job Summary:
As a Senior IT Manager at Deutsche Telekom Technik GmbH, you will be responsible for ensuring the availability and proper operation of processes and systems within the managed NT/IT infrastructure in the secure area.
You will also have the following exciting tasks:
- You will measure, analyze, and monitor the managed NT/IT infrastructures or applications (designated area) for availability and performance.
- You will capture and track technical requirements in the daily business with enthusiasm.
- You will conduct incident analyses, including analysis of technical disruptions and troubleshooting, as part of your daily tasks.
- You will work on the conception, implementation, and further development of infrastructures or applications.
- You will bring your expertise in digitalization and automation to the table and ensure the continuous optimization of processes.
- You will communicate with international carrier customers in the business language English.
- You will serve as the interface to the engineering and commercial departments in the international wholesale business.
Requirements:
You hold a completed university degree in the field of IT, a completed vocational training (Fachinformatiker, IT-Systemelektroniker), or a comparable qualification. You have already gained three years of professional experience in the field of Network Operations.
You possess the following skills:
- Excellent knowledge in the field of IT Operations.
- Good knowledge in the fields of Transport / IP / WDM or Voice (networks, services), Signaling/Roaming, and Messaging.
- Good German and English language skills, both written and spoken, for our customers and colleagues.
- Good knowledge in technical troubleshooting and experience with trouble ticket systems.
- Experience in IT incident management and corresponding customer orientation.
- Willingness to work in a 24/7 shift schedule and willingness to undergo security clearance.
What We Offer:
As a Senior IT Manager at Deutsche Telekom Technik GmbH, you will have the opportunity to work in a dynamic and innovative environment, contributing to the success of our company. You will be part of a team that is passionate about delivering exceptional IT services and solutions. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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