Dedicated Client Liaison
vor 3 Wochen
We're revolutionizing business communication and making it easier for companies to collaborate and succeed.
Your Key Responsibilities- Provide exceptional customer service and support to our clients and partners
- Offer expert advice on all aspects of our products and services
- Lead and prepare customized quotes and proposals
- Offer initial guidance on technical details and follow-up support
- Manage customer relationships and develop strategies to acquire new clients
- Pursue individual and cross-team goals with focus and dedication
- Strong technical understanding and passion for working with others
- Firsthand experience in customer service, preferably in a similar role
- Calm and composed demeanor, even in high-pressure situations
- Desirable: in-depth technical knowledge of VoIP and collaboration tools
- Highly customer-focused and empathetic, with strong integrity
- Independent, structured, and committed approach to work
- Interest in digital sales and processes, with familiarity with CRM systems
- Work on exciting projects in a rapidly growing company with advanced digital processes
- Collaborate with a young, highly motivated team of professionals
- Flat hierarchies, freedom, and responsibility in your work, within a secure company
- Remote-first working environment with flexible hours for a perfect work-life balance
- Extensive training and development opportunities to enhance your skills
- Central office location in Cologne's Südstadt, modern workspaces, and high-quality equipment
- Open, collegial atmosphere and regular team events
As part of Gamma Communications, we're a leading provider of cloud telephony and UCaaS solutions, committed to revolutionizing business communication and simplifying the workday for companies.
We're a dynamic partner, characterized by flexibility, customer orientation, and innovation, offering tailored and future-proof communication solutions that meet your specific needs.
Our goal is to optimize your business communication and provide you with the tools for success in a constantly changing digital world.
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