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Data Center Solutions Engineer

vor 2 Monaten


Berlin, Berlin, Deutschland Corning Vollzeit
About the Role

We are seeking a highly skilled Data Center Solutions Engineer to join our team in the EMEA region. As a key member of our Optical Communications segment, you will be responsible for representing Corning as a Data Center product and system expert, while contributing to the development of new IT tools and solutions.

Key Responsibilities
  • Collaborate with external partners and customers to ensure that Data Center network designs align with Corning's product portfolio.
  • Validate and generate Bills of Materials (BOMs), Statements of Compliance, and high-level diagrams to support project requirements.
  • Provide technical support and deliver training sessions, workshops, and presentations on Corning products directly to end customers, installers, and distribution partners.
  • Advise customers about products and their use in various applications, including explaining product benefits and determining detailed part number lists necessary for system solutions to fulfill customer RFQs.
  • Create datasheets, technical papers, and customer responses as needed.
  • Provide pre-sales and after-sales customer support, including product recommendation, system design, system installation training, testing, and troubleshooting at customer sites.
  • Provide feedback to development/PLM regarding new product evaluation, product improvements, and compliance to regional standards and norms.
  • Manage equipment inventory, such as fiber optic splicing machines, network testing equipment, and other devices, to ensure availability for projects and support activities in EMEA.
  • Contribute to the development and implementation of new IT tools or solutions aimed at automating work processes and enhancing team efficiency.
Qualifications and Experience
  • University Engineering Degree.
Required Skills
  • Strong English writing and speaking skills.
  • Data Center or Telecom Network Design knowledge and related proven experience.
  • Demonstrated Technical Support Experience (customer-oriented, field solutions, timely responses).
  • Ability to effectively communicate technical and complex ideas to both highly technical audiences and individuals with limited technical background.
  • Comfortable working in cross-functional team environments and a willingness to collaborate and learn from others.
  • Proficiency in programming languages such as Python, JavaScript, Java, Visual Basic, or others.
Desired Skills
  • Good hand skills: basic mechanical/troubleshooting/repair skills.
  • Telecom active equipment configuration: Ethernet switches, IP routers, OLT/ONT, etc.
  • Project Management skills or certifications such as PMP, ACP, PRINCE2, or similar.
  • Strong spoken/written skills: English, German. Any additional EMEA language (French, Spanish, Italian, Arabic, etc.) will be considered as a plus.
Travel Requirements
  • Up to 25% of the working time as required. Primarily continental Europe. However, the candidate must be prepared to travel anywhere within the EMEA region, including Israel, the US, or Asia, for support. Flexibility to travel on short notice, requiring overnight stays. Must have proper Visas to allow unrestricted travel. The candidate must possess a current and valid local driving license and a clean driving record to allow renting vehicles as required.
  • Hours of work/work schedule/flex-time: Minimum 40 hour week plus travel time as required. Some weekend work or travel required.