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Travel Consultant
vor 2 Monaten
This role is ideal for individuals who thrive in fast-paced environments and are motivated by commission-based rewards.
The company provides regular training and FAM trip visits to ensure staff are well-versed in internal systems and booking tools. You will collaborate with various departments, including transport, customer relations, and trade.
Mission 1: Deliver Exceptional Customer Service- Welcome new and returning clients with a friendly, approachable, and helpful demeanor.
- Create personalized relationships with clients by proactively supporting them throughout the enquiry or sale.
- Ensure customer satisfaction through follow-up and feedback.
- Establish and understand client expectations and needs from the initial interaction.
- Create bespoke travel packages based on client requirements.
- Provide up-to-date knowledge of the company's resorts and destinations.
- Maintain strong relationships with travel agents and handle their requests via phone or email.
- Customer-Centric: Friendly and approachable, with a talent for building lasting client relationships.
- Travel Enthusiast: Passionate about travel, with a willingness to learn through FAM trips.
- Tailor-Made Travel Expertise: Skilled at understanding client needs and crafting bespoke travel packages.
- Team Player: Effective in collaborating with various departments to provide seamless service.
- Strong Communicator: Excellent verbal and written communication skills, comfortable handling requests from travel agents.
- Background in customer service or sales, preferably in the travel industry.
- Proven ability to meet sales targets and deliver exceptional customer experiences.
We are seeking a dynamic individual with a passion for travel and a strong focus on customer service. The ideal candidate thrives in a fast-paced, commission-based environment and is eager to create personalized travel experiences.
Our client offers:
- A competitive annual salary of €38,000 plus variable pay
- The flexibility of working from home two days a week
- A collaborative team environment
- Opportunities to participate in eductours to enhance your destination knowledge
