AI Voice Bot Deployment Lead

vor 23 Stunden


Berlin, Berlin, Deutschland AUTO1 Group Vollzeit
Job Description

We are seeking a highly skilled International Conversational AI Manager to lead the roll-out and continuous improvement of our AI voice bot.

About the Role
  • The successful candidate will be responsible for scaling and optimizing our AI chatbot, ensuring its successful deployment across international markets.
  • This role requires collaboration with cross-functional teams to integrate AI solutions seamlessly into our existing customer service infrastructure.
Key Responsibilities
  • Develop and execute a strategic roadmap for conversational AI products, aligning with business goals and customer needs.
  • Monitor and analyze performance metrics to drive data-driven improvements and innovations.
  • Stay current with industry trends and advancements in conversational AI and telephony services.
Requirements
  • Proven experience in product management, specifically in conversational AI or related fields.
  • Strong understanding of telephony services, with experience in solutions like Twilio for building call flows with multiple queues.
  • Solid understanding and/or experience with Large Language Model (LLM) applications for conversational AI.
What We Offer
  • A competitive salary range of €90,000 - €110,000 per annum, depending on experience.
  • Opportunities for career growth and professional development.
  • A dynamic and inclusive work environment.
Benefits
  • Flexible working hours and remote work options.
  • Educational budget for personal growth and development.
  • Diverse team events and social activities.

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