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Scheduling and Planning Analyst
vor 2 Monaten
About Scalable Capital
Scalable Capital is a leading digital investment platform in Europe that makes investing easy and affordable for everyone. Our clients can trade a wide range of financial products, including stocks, ETFs, and funds, to build their portfolios and earn interest on their cash balance. We also offer a digital wealth management service that allows clients to have their investments professionally managed.
Our company was founded in 2014 and is active in several European countries. We have a strong presence in Germany, Austria, France, Italy, the Netherlands, Spain, and the UK. Our investment firm is supervised by BaFin and the Bundesbank, and we have more than 20 billion euros on our platform. We operate B2B solutions and have partnerships with well-known companies, including ING, Barclays Bank, and the Santander Group.
About the Role
We are seeking a highly organized and detail-oriented Scheduling and Planning Analyst to join our team. As a Scheduling Analyst, you will be responsible for creating and managing employee schedules to ensure optimal coverage and efficiency. This role involves balancing business needs with employee preferences, coordinating with various departments, and adjusting schedules in response to changes.
Key Responsibilities:
- Develop and manage employee schedules to meet business needs.
- Balance staffing requirements with employee availability and preferences.
- Coordinate with different departments to ensure adequate coverage.
- Adjust schedules in response to real-time changes and unforeseen events.
- Monitor and analyze scheduling efficiency, making improvements as needed.
- Provide support to real-time analysts, including covering shifts if required.
Requirements:
- Minimum 2-3 years of experience in scheduling, workforce management, or a related role.
- Proven track record in creating and managing schedules.
- Familiarity with German labor laws applicable to the contact center industry.
- Strong organizational and time management skills.
- Excellent knowledge of scheduling tools and software.
- Advanced proficiency in Google Sheets and other Google Suite tools.
- Effective communication and collaboration skills.
- Ability to analyze data and make data-driven decisions.
What We Offer:
- Be part of a fast-growing and innovative fintech company.
- Work with an international and diverse team.
- Enjoy a dynamic and challenging work environment.
- Benefit from a competitive compensation package and company pension scheme.
- Monthly contribution of 25% for the 'Deutschland Jobticket'.
- Complimentary subscription of Scalable Capital's PRIME+ Broker.
