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Receptionist (m/f/d) - Customer Service Expert
vor 2 Monaten
Job Opportunity: Receptionist (m/f/d)
Location: Munich
The Dr. Sasse Group is a family-owned, internationally active company, providing integrated Facility Management services to the real estate industry, industrial and leisure companies, trade, aviation, and transport sectors for over 45 years. With 8,900 employees, the Dr. Sasse Group and its subsidiaries have established a strong presence in the market.
We are seeking a skilled Receptionist (m/f/d) to join our team at the KPMG client site.
Key Responsibilities:
- Welcoming and interacting with guests, customers, and employees in a professional manner
- Distributing mail and packages at the reception area
- Booking and managing meetings and meeting rooms efficiently
- Issuing visitor passes and ensuring secure access control
- Proactively resolving customer inquiries, issues, or concerns in a timely and effective manner
- Supporting the day staff in daily operations and providing administrative assistance
- Managing the break/coffee station and maintaining a clean and organized environment
- Acting as backup for day services in case of absence, ensuring seamless continuity
Requirements:
- Fluent in German and English, with excellent communication skills
- Completed training and experience in the hotel/restaurant industry, preferably in a customer-facing role
- Friendly, helpful demeanor and strong interpersonal skills
- Positive attitude, hands-on mentality, and team orientation
- Organizational talent and structured approach to work
- Strong service and customer orientation, problem-solving skills, and proficiency in using common office equipment
What We Offer:
- Long-term full-time employment with a family-owned company
- Short decision-making processes and respectful interaction
- Performance-based compensation and various benefits, including Corporate Benefits, FutureBens, company pension scheme, and Jobrad-Leasing
- Thorough training for an exciting and varied role
- Development of skills through the Sasse Academy
- Interesting advancement opportunities within the Sasse Group
- Regulated and predictable working hours
- Flexible and family-friendly working time models for a healthy work-life balance
- Prompt payment of wages and entitlement to 30 days of annual leave
