Business Development Manager

vor 4 Wochen

Düsseldorf, Nordrhein-Westfalen, Deutschland Booking Vollzeit

About Booking.com

We're looking for a skilled Business Development Manager to join our Partner Services team in Düsseldorf. As a Business Development Manager, you'll be responsible for managing a portfolio of partners, providing them with commercial advice to increase their performance growth and business success.

Key Responsibilities:

  • Drive basic commercial advice to partners in their portfolio while evaluating the performance characteristics of a partner.
  • Proactively contact partners, providing them with analysis, growth opportunities, feedback, and informing and advising them about new products and services.
  • Be knowledgeable on Booking.com's products so that their benefits and usage can be explained to Partners.
  • Identify opportunities for partners that will help improve Booking.com's business by using its internal segmentation to prioritize.
  • Identify new potential partner leads and pass these leads on for further follow up.
  • Responsible for taking Customer Service escalations which relate to their managed portfolio and solving these in the most efficient manner for the business, partner, and customer.

Requirements:

  • Solution-oriented and results-driven.
  • Strong work ethic; self-directed and resourceful.
  • Proactive, flexible, and capable of working independently as well as working in a team.
  • Ability to prioritize own workload and efficiently manage their time.
  • Strong and engaging communication skills.
  • Ability to influence partners over the phone to implement suggestions.
  • Eye for accuracy and ability to be analytical.
  • Language: English and German written and verbal (proficient level).

What We Offer:

  • Annual paid time off and generous paid leave scheme including parental, grandparent, bereavement, and care leave.
  • Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country).
  • Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers.
  • Free access to online learning platforms, development, and mentorship programs.
  • Global Employee Assistance Program, free Headspace membership.

Diversity, Equity, and Inclusion at Booking.com:

We're committed to creating a workplace that's inclusive and diverse, where everyone feels valued and respected. We believe that our differences are what make us stronger, and we're proud to be a company that represents over 140 nationalities and a wide range of ethnic and social backgrounds, genders, and sexual orientations.

Career Development Opportunities:

  • Bi-annual performance conversations, company-wide mentoring program, and internal development and growth opportunities.
  • Unlimited access to online learning platforms (such as Udemy, Coursera, LinkedIn learning, O'reilly).

Application Process:

  • Please apply by using a CV/cover letter in English.
  • The recruitment process will entail a phone discussion with the recruiter, a competency business interview, and a Business Case interview (3 stages).

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