Senior IT Infrastructure Specialist with Microsoft Exchange Expertise
vor 3 Wochen
As a Senior IT Infrastructure Specialist with Microsoft Exchange expertise, you will be responsible for maintaining and troubleshooting central infrastructure and operating system-related applications for 27 countries in Europe.
Key Responsibilities:- Monitoring and optimisation of provider performance with regard to key figures and throughput times for service requests and incidents
- Classification, qualification, tracking and processing of incoming tickets in the area of 2nd level infrastructure support, primarily in the UCC environment (Teams and contact centre) and Microsoft Exchange
- Participation in regular meetings with service providers
- Coordination and management of external service providers
Our client, a leading healthcare provider in Europe, offers a permanent employment contract, 38.5 hours per week, 13 monthly salaries, holiday allowance, 30 days holiday, job bike, company pension scheme, mobile office, flexible working time models, exclusive further training programme, and team events.
Requirements:
- Experience in the support of Windows servers, network components
- Knowledge in the administration of collaboration applications such as Teams and/or the administration of Microsoft Exchange
- Understanding and interest in the area of UCC
- A broad knowledge and understanding of various IT systems
- Experience in large corporate environments and/or in the area of contact centres/call centres is an advantage
- Very good written and spoken English skills
- German language skills are nice to have
Our client values strong communication skills, ability to work independently, and high willingness to learn.
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