Front Office Shift Leader

vor 3 Wochen

Munich, Bayern, Deutschland H4 Hotel München Messe Vollzeit
Job Description

We are seeking a highly motivated and experienced Front Office Shift Leader to join our team at H4 Hotel München Messe. As a key member of our front office team, you will be responsible for ensuring a seamless and efficient guest experience.

Key Responsibilities
  • Manage the front office operations during your shift, ensuring a smooth and efficient check-in and check-out process.
  • Provide exceptional customer service to our guests, responding to their needs and resolving any issues that may arise.
  • Work closely with the front office manager to ensure that all tasks are completed to a high standard.
  • Supervise and train front office staff to ensure they are providing excellent service to our guests.
  • Monitor and maintain the front office area, ensuring it is clean and tidy at all times.
Requirements
  • Previous experience in a front office role, preferably in a hotel environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Basic computer skills, with knowledge of hotel management systems.
  • Fluent German and English language skills, with the ability to communicate effectively with guests and colleagues.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and experienced front office professional, we would love to hear from you.

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