Cabin Operations Manager

vor 1 Woche

Hamburg, Hamburg, Deutschland XO Vollzeit

About XO

XO is a global aviation company that offers its members access to a large privately owned fleet of aircraft.

Job Profile

As a Cabin Operations Manager at XO, you will play a pivotal role in the continued growth and success of our organisation and its cabin team. Based out of Hamburg and/or Malta, you will be working closely with several stakeholders to further develop and grow the operation in line with the company's vision and standards.

Your Responsibilities

  • Ensure the welfare of Cabin Host/esses, motivating and supporting them to operate safely and efficiently.
  • Collaborate with key stakeholders across the business on operational initiatives and projects.
  • Build a professional rapport with your team and be an ambassador for their professional development.
  • Conduct timely performance reviews aligned with company objectives.
  • Address underperformance in a fair and efficient manner.
  • Monitor sickness and absence trends in line with best practices.
  • Support daily operational requirements as necessary.
  • Identify talent and celebrate success through various opportunities and platforms.
  • Ensure departmental processes and procedures are maintained and improved in line with the company's vision and mission.
  • Oversee new aircraft stocking and inventories, safety reports, flight briefs, and audits.
  • Travel as necessary to cover duties directly relating to the role.
  • Undergo initial training and cover operational flights as necessary.
  • Engage in the workplace with enthusiasm, perseverance, and a positive attitude.

Required Skills, Qualifications, and Experience

  • Right to live and work in Europe.
  • Willingness to travel and relocate across the XO network.
  • Tertiary education and/or previous aviation and/or managerial experience.
  • Strong leadership, analytical, and organisational skills.
  • Ability to work in a dynamic and fast-paced environment.
  • Ability to work independently and within a team.
  • Good command of the English language.
  • High level of motivation and attention to detail.

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