Aktuelle Jobs im Zusammenhang mit Field Service Engineer - Berlin, Berlin - Industrial Physics

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    vor 4 Wochen


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  • Berlin, Berlin, Deutschland ista Express Service GmbH Vollzeit

    ÜberblickWir suchen einen erfahrenen Produktbesitzer für unser Field Service Management-Team. Als Produktbesitzer bist du verantwortlich für die Definition und Umsetzung der Produktstrategie und -roadmap. Du arbeitest eng mit unseren Entwicklungsteams zusammen, um sicherzustellen, dass unsere Lösungen den Bedürfnissen unserer Kunden...

Field Service Engineer

vor 2 Monaten


Berlin, Berlin, Deutschland Industrial Physics Vollzeit

Job Summary

Industrial Physics is seeking a highly skilled Field Service Engineer to provide technical support for our customers worldwide. As a key member of our team, you will be responsible for installing, maintaining, and operating our product range, while delivering exceptional technical support services.

Key Responsibilities

  • Install and maintain our product range, ensuring timely and continuous delivery of technical support services.
  • Provide expert technical support to customers through hotline, remote, and field service support.
  • Develop new solutions and test them, preparing manuals and product guides.
  • Visit customer facilities during installation and commissioning, providing on-site training and ensuring seamless integration of our technologies.
  • Collaborate with the engineering team to resolve technical product incidents, reporting any failures or issues to quality assurance.
  • Work independently, consulting with the service team as needed, to ensure customer satisfaction.
  • Travel within the EMEA region up to 75% of the time, with occasional travel outside this region.

Requirements

  • Fluent English speaker; other languages an advantage, German highly recommended.
  • Valid passport and driver's license for the EU.
  • Bachelor's or engineering degree or equivalent experience in a technical field.
  • Previous technical experience in the canning and beverage industry is a plus.
  • Familiarity with pneumatic devices, basic knowledge of electronics, and experience with test and inspection equipment is preferred.

What We Offer

  • A home office for service activities without customer contact.
  • Flexible working hours.