RhythmCARE Clinical Specialist, EP
vor 1 Woche
About the Role
As a RhythmCARE Clinical Specialist EP, you will provide remote clinical, technical, and educational support to our customers and colleagues across EMEA and GEM. You will be part of a team that is revolutionizing the way we technically and clinically support our customers through real-time, on-demand support and advanced clinical services.
This remote role is home-based, allowing for a healthy work-life balance, and offers the opportunity for career development and the chance to make a direct impact on how we serve our customers. You will be responsible for providing a remote source for clinical support and troubleshooting across the EP portfolio, including Farapulse, Rhythmia, and Polarx.
Your responsibilities will include:
- Providing remote clinical support and troubleshooting for EP procedures.
- Supporting customers across EMEA and GEM for EP clinical procedures.
- Attending cases remotely and advising physicians on clinical attributes and techniques for case support.
- Becoming an expert in remote technologies to provide full customer support.
- Driving innovative digital health services within the EP field.
- Providing educational support to customers and internal Boston Scientific employees on the merits and proper clinical usage of the EP devices using a wide variety of formats and platforms.
- Responding to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
- Developing relationships with hospital personnel through remote communications.
- Assisting field-based colleagues to help achieve commercial sales goals.
What we are looking for in you:
- Successfully completed studies within a relevant Biomedical Sciences or Nursing subject, or similar.
- Proven experience using Boston Scientific EP equipment: Farapulse, Rhythmia, or Polarx.
- Experience providing clinical case support to healthcare professionals.
- Comfortable with full remote work.
- Strong communication skills.
- Ability to understand and communicate complex technical and clinical details.
- Advanced language skills in English.
- Rapid adaptation to a dynamic marketplace.
- Strong team player, collaborative, and able to build relationships and work cross-functionally.
- Self-motivated and able to influence others.
- Flexible, adaptable, but focused and persistent.
What we can offer to you:
- Upskilling and mentoring opportunities.
- Resources and support to develop innovative ideas.
- A permanent position.
- A remote-based role.
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