RhythmCARE Clinical Specialist, EP

About the Role
As a RhythmCARE Clinical Specialist EP, you will provide remote clinical, technical, and educational support to our customers and colleagues across EMEA and GEM. You will be part of a team that is revolutionizing the way we technically and clinically support our customers through real-time, on-demand support and advanced clinical services.

This remote role is home-based, allowing for a healthy work-life balance, and offers the opportunity for career development and the chance to make a direct impact on how we serve our customers. You will be responsible for providing a remote source for clinical support and troubleshooting across the EP portfolio, including Farapulse, Rhythmia, and Polarx.

Your responsibilities will include:

• Providing remote clinical support and troubleshooting for EP procedures.
• Supporting customers across EMEA and GEM for EP clinical procedures.
• Attending cases remotely and advising physicians on clinical attributes and techniques for case support.
• Becoming an expert in remote technologies to provide full customer support.
• Driving innovative digital health services within the EP field.
• Providing educational support to customers and internal Boston Scientific employees on the merits and proper clinical usage of the EP devices using a wide variety of formats and platforms.
• Responding to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
• Developing relationships with hospital personnel through remote communications.
• Assisting field-based colleagues to help achieve commercial sales goals.

What we are looking for in you:

• Successfully completed studies within a relevant Biomedical Sciences or Nursing subject, or similar.
• Proven experience using Boston Scientific EP equipment: Farapulse, Rhythmia, or Polarx.
• Experience providing clinical case support to healthcare professionals.
• Comfortable with full remote work.
• Strong communication skills.
• Ability to understand and communicate complex technical and clinical details.
• Advanced language skills in English.
• Rapid adaptation to a dynamic marketplace.
• Strong team player, collaborative, and able to build relationships and work cross-functionally.
• Self-motivated and able to influence others.
• Flexible, adaptable, but focused and persistent.

What we can offer to you:

• Upskilling and mentoring opportunities.
• Resources and support to develop innovative ideas.
• A permanent position.
• A remote-based role.