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Robotics Field Engineer
vor 1 Monat
We are seeking a highly skilled and experienced Robotics Field Engineer to join our team at Energy Robotics. As a key member of our customer success team, you will be responsible for ensuring the successful operation of our robots in the field.
Key Responsibilities- Work closely with customers and internal stakeholders to ensure seamless robot operation
- Prepare and execute onsite trials, demos, and deployments, including training
- Provide technical expertise and support to customers, including troubleshooting and root cause analysis
- Collaborate with our technical operations and support teams to ensure a successful customer journey
- Demonstrate ER software and robot platforms to customers remotely and onsite
- Support the sales team during customer workshops and provide technical expertise
- Lead regular customer meetings to track project vision and progress
- Technical background in IT, science, or engineering
- Relevant working experience in IT, industrial, or field service environments
- Excellent communication and people skills, with the ability to manage both people and robots
- Willingness to learn and adapt to new technologies and processes
- Hands-on mentality and creative problem-solving approach
- Personal interest in technology, robotics, and AI
- Fluency in English and German
- A dynamic and international team with colleagues from over 20 nationalities
- A diverse and global customer base
- Opportunities for professional growth and development
- A comprehensive benefits package, including education budget, daycare allowance, and company pension scheme
- Flexible working arrangements, including remote work and onsite events
