Team Leader for Customer Service and Sales
vor 1 Woche
We are seeking a highly skilled and experienced Team Leader to join our Customer Service and Sales team at BORG Automotive GmbH. As a key member of our team, you will be responsible for leading and managing a team of customer service and sales professionals, ensuring that our customers receive exceptional service and support.
Key Responsibilities- Lead and manage a team of customer service and sales professionals, providing guidance and support to ensure excellent customer service and sales performance.
- Develop and implement sales strategies and plans to achieve business objectives and targets.
- Build and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions.
- Collaborate with cross-functional teams, including sales development, marketing, and operations, to ensure seamless execution of sales and customer service initiatives.
- Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions to drive business growth.
- Develop and maintain a deep understanding of our products and services, staying up-to-date on market trends and competitor activity.
- Ensure compliance with company policies and procedures, maintaining a high level of integrity and professionalism in all interactions.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum 5 years of experience in sales and customer service leadership roles, preferably in the automotive industry.
- Proven track record of success in sales and customer service, with a strong focus on customer satisfaction and loyalty.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
- Strong analytical and problem-solving skills, with the ability to analyze sales data and identify areas for improvement.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Fluency in English and German, with excellent written and verbal communication skills.
- A competitive salary and benefits package.
- Opportunities for professional growth and development, including training and mentorship programs.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- The chance to work with a leading company in the automotive industry, with a strong commitment to innovation and customer satisfaction.
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Team Leader for Customer Service and Sales
vor 1 Woche
Eisenach, Thüringen, Deutschland BORG Automotive GmbH VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Leader for Customer Service and Sales to join our team at BORG Automotive GmbH. As a key member of our sales team, you will be responsible for leading and managing a team of customer service representatives, driving sales growth, and ensuring exceptional customer experience.Key...
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Team Leader for Customer Service and Sales
vor 1 Woche
Eisenach, Thüringen, Deutschland BORG Automotive GmbH VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Leader for Customer Service and Sales to join our team at BORG Automotive GmbH. As a key member of our sales team, you will be responsible for leading and managing a team of customer service representatives, driving sales growth, and ensuring exceptional customer experience.Key...
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