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Splunk Solutions Architect

vor 1 Monat


Berlin, Berlin, Deutschland Splunk Inc Vollzeit
Splunk Solutions Engineer Job Description

Splunk is seeking a highly motivated and outcome-focused individual to join our pre-sales Solutions Engineering team as a Solutions Engineer within the German Strategic team.

As a Splunk Solutions Engineer, you will be a technical sales resource for the German Strategic sales team and support our clients from DAX, MDAX, and selected privately owned companies. You will be the authority on the technical aspects of our solutions and how they integrate within our clients' workflow and tooling.

The Solutions Engineers are Splunk's customer-facing technical account leaders. Their purpose is to partner with customers and Splunk teams to ensure long-term success and growth within Splunk's customer base. Solutions Engineers are responsible for the breadth of technical engagement within their assigned customers across products, domains, and use cases.

Responsibilities
  • Develop and maintain deep expertise of Splunk's portfolio, use-cases, and its alignment to customer challenges and objectives
  • Own Splunk's portfolio, holistic technical engagement, and customer experience in your accounts
  • Drive deeper and broader penetration of Splunk's products within your accounts
  • Operationalize Splunk's foundational solutions comprised of hybrid/cloud, security, and observability in the customer's environment
  • Build and maintain relationships with key customer personas
  • Assemble and lead relevant Splunk technical resources as required to ensure optimal customer outcomes
  • Evangelize Splunk's use-cases at theater/regional industry events and with customers and partners in your region
Required Expertise
  • 5+ years of related experience in selling and delivering enterprise software solutions for cloud, on-premise, and hybrid environments
  • Experience working in or recommending SaaS delivery model
  • Experience in cyber security and/or observability is highly desired
  • Ability to create, lead, and evolve a customer technical account strategy, engaging an extended ecosystem of supporting resources to deliver the customer's expected business outcomes
  • Ability to establish trusted technical advisor status with your customers
  • Familiarity with programming and scripting (e.g. Python, Javascript, etc.)
  • Practical experience with public cloud infrastructure and an understanding of cloud economics (e.g., AWS, GCP, Azure, etc.) are highly desirable.
  • Experience with installation, configuration, integration, and administration of enterprise software
  • Experience in working with German large enterprise customers is a plus
  • Experience in the security space like EDR, XDR, SIEM, SOC, SOAR is a plus, as well as in the observability space.
Required Skills
  • Outstanding interpersonal skills and excellent communication - both written and verbal, with the ability to effectively lead others in a highly collaborative team environment
  • Excellent presentation skills and an expert in using data to articulate a story or issue in a Tell-Show-Tell format.
  • Excellent time management skills and ability to adapt to evolving priorities, with a dedication to championing the customer and your team.
  • Ability to be organized and analytical and will be able to eliminate sales obstacles using creative and adaptive approaches.
  • Available to travel to visit prospects and customers in Germany
  • Bachelor's degree or commensurate experience
  • Fluent in English & German, both written & spoken, is a must criterion

We can teach you the technology, coach you on soft skills, and educate you on processes. You should have a strong sense of self-motivation, an insatiable curiosity about what 'is possible' with technology, the desire to work with an awesome team, and a positive, fun-loving attitude.