Data Center Technician

vor 1 Monat

Frankfurt am Main, Hessen, Deutschland Microsoft Vollzeit
Job Summary

As a Microsoft Data Center Technician, you will play a critical role in delivering the core infrastructure and foundational technologies for Microsoft's online services. This includes Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Key Responsibilities
  • Perform diagnostics and troubleshooting following standard procedures to quickly identify and resolve issues.
  • Set up and deploy hardware in a safe and efficient manner, adhering to safety protocols and deployment standards.
  • Decommission hardware for simple changes and refreshes, following standard procedures with minimal guidance.
  • Communicate and report incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
  • Assist and provide guidance to other technicians to complete challenging or complex tasks.
  • Complete required training and observe more experienced technicians to gain hands-on experience and relevant on-the-job training.
  • Contribute to a positive and effective team environment by sharing information and staying apprised of the status of others' work.
Requirements
  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components.
  • 1+ year(s) experience supporting IT equipment or related technology.
  • Ability to meet Microsoft, customer and/or government security screening requirements.
Preferred Qualifications
  • 2+ years' experience supporting IT equipment or related technology.
  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
About Microsoft

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

We are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

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